Order Management Coordinator Job Description The Order Management Coordinator will be based in Austin, TX. Responsible for production planning, shop floor scheduling and order management. We are looking for someone who demonstrates: * Intense collaboration * Passionate customer focus * Thoughtful, fast, disciplined execution * Tenacious commitment to continuous improvement * Relentless drive to win Here is a glimpse of what youll do * Manual order entry into production planning system. * Process customer order changes by entering customer requests into planning systems. * Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes. * Release authorizations to shipping department to deliver product. * Validates order configurations for manufacturability per customer's product rule sets. * Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates. * Resolve low level scheduling conflicts such as material and capacity availability issues. * Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters. * Runs routine reports in support of customer information requests and internal reporting requirements. * Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates. * Provide support to quality function in resolution of customer incidents. * Represents Production control / Order Management on various Customer Focus Teams, production meetings. * Utilizes and interprets various production, capacity, throughput, and quality data and performs statistical analysis, designs / maintains production planning and control, order management systems. * Perform other duties as assigned by management or required to support other team members responsibilities. Here is some of what youll need (required) * Ability to learn new tools/software quickly such as: Email/MS Office/ERP/MES and work/multi-task under pressure. * Ability to work on a variety of problems of diverse scope and complexity where analysis and evaluation of various outcomes require tradeoffs and negotiation. * Must demonstrate excellent verbal, written and interpersonal communication skills. * Ability to work effectively with others and be a participative team player. * Typically requires completion of high school or vocational training or equivalent, in addition a minimum of three years of related experience in general office environment or equivalent combination of education and experience. * Ability to type, utilize telephones, computer applications such as work-processing, spreadsheet, presentation and database systems. Requires good organizational, follow-up and interpersonal skills. Here are a few examples of what youll get for the great work you provide * Full range of medical benefits, dental, vision * Life Insurance * Matching 401K * PTO * Tuition Reimbursement * Employee discounts at local retailers Job Category Global Procurement & Supply Chain Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. 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