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H&M Retail Seasonal Sales Advisor

H&M

H&M Retail Seasonal Sales Advisor

Chico, CA
Full Time
Paid
  • Responsibilities

    Job Description

    TITLE: Sales Advisor FUNCTION: Sales DEPARTMENT: Store REPORTS TO: Department Manager, dotted line to Department Supervisor DIRECT REPORTS: None Overall Job Function: Optimizes the store´s selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service. JOB RESPONSIBILITY INCLUDING BUT NOT LIMITED TO CUSTOMER SERVICE

    • Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
    • Answer phones courteously and promptly

    JOB KNOWLEDGE

    • Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
    • Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
    • Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags

    EFFICIENCY

    • Execute reductions, price changes, transfers and cash register routines
    • Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed

    TEAM PLAYER

    • Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards
    • Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook

    FINANCIAL ACCOUNTABILITY: None

  • Qualifications

    Qualifications

    MINIMUM CANDIDATE QUALIFICATIONS

    • High School graduate or equivalent preferred
    • 6 months of experience in customer service, retail industry preferred
    • Ability to lift in excess of 20 pounds
    • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
    • Ability to climb a ladder and use a step stool
     
    

    COMPETENCIES

    • Excellent customer service skills
    • Ability to recognize and execute selling opportunities
    • Ability and willingness to run a cash register
    • Good communication and organizational skills
    • Ability to multitask in a fast-paced environment
    • Ability to take initiative to complete tasks and solve problems
    • Ability to meet deadlines
    • Ability to manage time and prioritize
    • Must be able to work a flexible work schedule including nights and weekends

    JOB STATUS: Nonexempt, Hourly (Part-Time or Full-Time) San Francisco, CA only: “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.” EEOC CLASSIFICATION: SLS

    IND000SA

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Retail