Job Description
A Store Designer is responsible for designing H&M Group’s store commercial layouts from design intent to completed store to enable expansion targets in North and South America sales markets. The role will secure that each store in the portfolio is optimized from a sales and space planning perspective, that all commercial aspects have been implemented to the store layout, and that the customer experience is maximized in each store and designed in the most efficient and sustainable way. The Store Designer will create a store experience that strengthens the brand through optimal choice is space and implementation of latest interior program. The role will work closely with Leasing, Construction, Visual, Sales, and other functions to ensure that projects are delivered on time and with a high standard of quality.
This position is based in New York, NY within our Expansion function, and reports to our Senior Store Designer.
CORE RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:
Create commercial stores: New Stores, Rebuilds, and Space Optimizations
- Set the “commercial idea” for new stores and rebuilds to create the strongest outcome for sales and brand by securing optimal concept mix, size, and placement as well as façade intent
- Have full understanding of the commerciality and quality of existing store portfolio in dedicated geographical area to enable active portfolio management
- Review the existing stores to secure all commercial aspects before starting with the new commercial idea
- Create room structure, placement, and shape of fitting room, cashpoint, and BOH
- Provide fact-based input on potential locations/spaces to Leasing team based on efficiency and sales potential
- Effectively conduct project specific research about customer and project objectives, including some analytical tasks connected to the brand’s commercial strategy
- Present each project’s commercial idea for Regional approval
- Maintain full knowledge of relevant guidelines and best practices
- Provide feedback and improvement suggestions to relevant functions regarding experiences received from site visits of new and existing stores
- Set schedule for design related tasks/actions
- Finalize drawings according to agreed schedule
- Follow up on schedule and communication for project
- Take ownership of analyzing both successes and learnings for projects
Drive project process from design intent to store completion
- Coordinate with Leasing, Construction, and external consultants to secure vertical transportation locations, emergency exits, CAD base drawings, etc. for drawing package completion
- Manage project throughout to ensure timeline, workflow, and quality targets are met
- Establish and maintain outstanding lines of communication with Expansion, Construction, Leasing, Visual, Sales teams, and external consultants (architects and engineers)
- Ensure the project is documented correctly and maintain a clear record of all correspondence related to assigned projects
- Coordinate the back of house design with Store Operations team and consultants to be in line with local legislation and operational guidelines
- Review shop drawings or construction documents for various types of projects
- Complete site visits for new and existing locations at various stages throughout the process
ADDITIONAL ACCOUNTABILITIES: No financial accountability