Job Description

OVERALL JOB SUMMARY: The Regional E-Commerce Controller – Americas is responsible for maximizing E-Commerce profit in the Region. This role will lead and manage the E-Commerce Sales Planner and act as an informal leader within the E-Commerce Regional team.  The Regional E-Commerce Controller will act as a partner to the Regional E-Commerce Manager - Americas, the Controlling team, and the Omni Regional team.

This position is based in New York, NY and will report to the Regional E-Commerce Manager, with a dotted line to the Regional Controller.

CORE RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Drive Profitability

• Determine and execute on the E-Commerce budget and forecast process for your region with support from Online Central Controlling and the Regional / Country Controller teams
• Set goals for the E-Commerce P&L (Growth Playbook, Budget, Forecast, etc.)
• Communicate and partner with key functional stakeholders to reach P&L goals, like Logistics, Global Marketing, and Customer Service. Support E-Commerce and local Marketing teams in analyzing outcome of Performance Marketing investments
• Analyze outcome and drive actions to reach P&L goals
• Responsible for the E-Commerce financial results within your region

Develop Team

• Build eCommerce P&L experience and share best practices within Omni region and to Global Online
• Update eCommerce region on business performance, goals and other relevant issues
• Grow, develop, and actively manage E-Commerce Sales Planner

Secure Operational Excellence

• Set up pre-close meetings with key stakeholders, including Regional and Country Controllers
• Ensure accuracy of E-Commerce P&L directly after each monthly close
• Secure correct cost center structure and FTE mapping for central costs (salaries, travel)

ADDITIONAL ACCOUNTABILITIES:

• Sales and Profit responsibility for 3-4 Online markets in the Americas Region as well as overview of department budget

Qualifications

WHAT YOU’LL NEED TO SUCCEED:

• Bachelor’s Degree, preferably with Finance, Business or Economics major or equivalent experience
• 3-5 years in a business analyst or similar finance role for a retail company preferred; within H&M, previous experience as a country or central controller in an Omni market preferred
• Strong analytical and problem-solving skills
• Ability to balance attention to detail with an appreciation for the larger strategic ramifications of business decisions
• Sales driven, customer-focused and results-oriented
• Proven leadership, project management, and consulting skills
• Proven ability to achieve results working both strategically and operationally
• Credibility to influence peers and management
• Strong communication and presentation skills
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
• Advanced knowledge of Excel, PowerBI, and Tableau
• Strong organizational and time management skills with an ability to determine key priorities
• Flexible and able to adapt to changes based on changing business and customer needs.
• Required domestic and international travel up to 15% of time.

JOB STATUS: Salary, Exempt

EEOC CODE: OFM

Additional Information

COMPENSATION:

Hiring Range is $125,822 - $144,699 annually**

BENEFITS:

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work.  We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition.  Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at career.hm.com

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

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