Job Description

ROLE DESCRIPTION: CASH OFFICE RESPONSIBLE Working at the heart of a fast-paced fashion business, you are responsible for the cash office and shop floor administration. You train, inform and support the store team to ensure they are knowledgeable and competent in-store stock, cash, banking, and administration procedures. Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards, are a given for you. By acting in line with our values and being a role model, you contribute to H&M’s business success. No matter what your role may be at H&M – WHAT you do is as important as HOW you do it. COR WHAT YOU DO Your responsibilities Administration You ensure the store adheres to the company accounting, payroll, and cash handling policies and procedures to comply with legislation and prevent losses. • Complete all cash handling, accounting, and personnel requirements in a secure, accurate and timely manner • Pro-actively prevent administration mistakes and cash losses and follow up daily on the status • Complete the required reports and data entry • Communicate with the relevant people in the business (e.g., Accounting, Payroll department, IT, Controlling, Security) • Report any mistakes, losses, or improper practices and follow up in the correct manner Selling You support the sales in-store by encouraging efficiency through best practices. • Ensure that all technical equipment (tills, scanners, back-office equipment) are in working order and any faults are reported and followed up • Prepare the cash points daily with correct floats, stationary and perform required cash lifts. Ensuring the end of day routines are supported • Help all staff to be knowledgeable in the cashpoint procedures and best practices to provide the best customer service and prevent administration or cash losses • Prevent stock loss by verifying reduction and garment transfer routines to ensure correct bookings • Along with the management team, keep a tidy and organized back of the house, following safety and security requirements • Ensure the correct key handling procedures are adhered to by all staff and management Training and information You work together with the management team to keep the store up to date and well informed of all administrative policies and routines • Train and educate the staff and management teams on administration procedures • Communicate all accounting and cash handling routines and policies within the store. • Keep the team up to date with relevant news and changes Your WHAT combined with your HOW = Your contribution to H&M’s business success!  

Additional Information

All your information will be kept confidential according to EEO guidelines.