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H&M Visual Merchandiser

H&M

H&M Visual Merchandiser

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Title: Visual Merchandiser -

    Function: Sales

    Department: Store

    Reports to: Store Manager

    Role Responsibilities Include But Are Not Limited To

    SELLING

    You set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, you determine additional commercial opportunities in your store within the H&M brand guidelines. You execute floor moves based on those joint discussions.

    Customer Service

    Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room, and at the cash point.

    Job Knowledge

    Ensure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources:

    •    Commercial Handbook (Department Book & Seasonal Book) •    Visual Merchandising Book •    Technical Book •    Sales Tools & Store Information •    Provide the season start information from Sales Organization and prepare the kickoff with the management team •    Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages •    Plan and implement all store campaigns and activities together with the store team •    Ensure consistent garment care throughout the entire store

    Efficiency

    •    Actively work in a commercial way to maximize sales, focusing on: Top Priority Products, A-Areas, and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation •    Ensure that orders for display materials and supplies are placed in a timely manner •    Responsible for the care and maintenance of display materials •    Keep the visual room clean and organized •    Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc. •    Minimize security and safety risks •    Plan and work with sales and operation goals to drive growth •    Support in-store routines when necessary Team Player

    •    Train, coach, and give daily feedback on garment presentation to the store staff •    Plan and conduct the Keep It Commercial training together with the Department Manager •    Provide label and design training for staff and managers •    Inform store team about changes in the presentation of garments Financial Accountability: None

  • Qualifications

    Qualifications

    Minimum Candidate Qualifications

    •    Associate’s degree in a fashion industry specialty preferred •    2 years of retail visual merchandising experience •    Ability to lift in excess of 20 pounds •    Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance •    Ability to climb a ladder and use a step stool

    Competencies

    •    Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness, and commerciality •    Knowledge of basic computer skills •    Ability to provide day-to-day visual training and guidance through H&M’s shared values •    Ability to work in a fast-paced, deadline-driven environment •    Exceptional customer service and interpersonal skills •    Strong organizational and time management skills •    Strong verbal communication skills •    Able to work independently while still working within a team environment •    Must be able to work with hand-and-power operated tools and lift in order to execute display setups •    Ability to work flexible hours and extended hours at times •    May be required to travel to support other stores

    Job Status: Nonexempt, Hourly (Part-Time or Full-Time)

    San Francisco, CA only: “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.” EEOC Classification: SLS INDVM123

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Retail