Job Description

As an Area Facilities Manager, you are responsible for enabling and securing the operations of the multi-brand store portfolio teams by providing qualitative Facility Management services in your assigned area in the US.

This role will manage and coordinate all Facility Management suppliers for the assigned store portfolio and collaborate with internal and external stakeholders to manage and run various projects. The Facilities Manager will monitor the status of their store portfolio and plan, budget, forecast and follow-up necessary actions to secure the lifetime of the assets.

This role will act as an internal service provider to all Brands, securing a high-quality service in line with expectations on urgency.

This position is part of our Expansion Function and reports to our Sales Market Construction & Facilities (C&F) Manager. This role is remote with a requirement that the candidate be available to commute to Store locations in the Dallas/Houston Texas Area. On non-travel days, work may be performed at home.  

CORE RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:

• Secure the Facility Service delivery to stores and other properties for H&M Group based on the agreed requirements and planned activities.
• Source, contract and manage several external Facility service providers. Ensure contractual compliance for Facility Service delivery from External Service Providers and Landlords by active performance and contract management.
• Provide operational input for new stores and rebuilds in order to secure long-term cost and quality levels.
• Communicate initiatives and developments for H&M Group which will have an impact on Facility services to stores and other properties.
• Work closely with Sales Market C&F Manager to implement the market Facility Strategy and translate into operational activities and actions.
• Drive collaboration with other Expansion departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly.
• Collaborate with the Regional C&F Specialists in order to optimize your store portfolio’s energy efficiency as well as cost and quality performance.
• Create and maintain Facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work.
• Monitor the status of your store portfolio, identifying investment needs and take necessary actions to secure the lifetime of the portfolio.
• Align all Facility activities with the overall store plan to optimize investments and running costs.
• Responsible for the Store portfolio Facility cost budget, based on agreed requirements and planned activities.
• Monitor and follow up cost performance based on actual versus budget, including forecasts.
• Monitor and follow up quality performance based on predefined quality measures.
• Act as internal service provider to all Brands, securing a high-quality service in line with expectations on urgency.
• Secure the Health & Safety of staff and customers by working closely with local Security department and act when necessary.

ADDITIONAL ACCOUNTABILITIES:

• Responsible for managing Regional facilities spend averaging $20-25Million annually.
• Reports on overall budget status and KPIs and developments continually.
• Creates and follows up on reports on budget for departmental staff and expenses.

Qualifications

WHAT YOU’LL NEED TO SUCCEED:

• 3-5 years of previous work experience from retail construction, facility management and/or real estate
• Project Management certifications highly desired
• Experience activity based budgeting and operational planning.
• Experience managing external suppliers and follow-up on contractual obligations.
• Good understanding of the field of Facility Management and the ability to identify risks and opportunities in a retail environment.
• Experience working in a role with several stakeholders.
• Comfortable managing several stakeholders and various projects and tasks simultaneously.
• Ability to prioritize, especially in circumstances where you are put under pressure and with tight deadlines.
• Strong communication skills and high sense of urgency, understanding business needs and requirements.
• Able to prepare and present budgets and business cases and reporting on cost and quality follow-up.
• Required domestic travel up to 25% of time.

JOB STATUS: Salary, Exempt

EEOC CODE: PRO

Additional Information

COMPENSATION:

Hiring Range is $67,180 - $79,000 Salary**

BENEFITS:

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work.  We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition.  Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at career.hm.com

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

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