Job Description

OVERALL JOB SUMMARY: The Cash Office Responsible colleague is responsible for the cash office, sales floor, administration, and organization. This role will train, inform, and support the store team to ensure they are knowledgeable and competent in-store stock, cash, banking, and administration procedures. The COR will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager.

YOUR DAY TO DAY*

Sales and Profit

• The COR will ensure the store adheres to the company accounting, payroll, and cash handling policies and procedures to comply with legislation and prevent losses.
• Complete the required reports and data entry and communicate with the relevant people in the business (e.g. Accounting, Payroll department, IT, Controlling, Security, and Area/Regional Teams) and report any mistakes, losses, or improper practices and follow up in the correct manner
• Place weekly and monthly orders such as office supplies, PPE, Etc.
• Works with timekeeping and scheduling system as part of opening/closing routines and STAR maintenance
• Ensure that all technical equipment (tills, scanners, back-office equipment) is in working order and any faults are reported and followed up
• The COR will support the sales in-store by performing all store routines, including the opening, and closing of the store, following all Company practices and procedures including but not limited to morning meetings, and leading the sales floor throughout the day to deliver the Best Customer Experience
• Along with the management team keep a tidy and organized back of house, following safety and security requirements
• Ensure the correct key handling procedures are adhered to by all staff and management
• Along with Management ensures that the truck is processed and follows up on execution according to guidelines

People and Teams

• The COR will work together with the management team to keep the store up to date and well informed of all administrative policies and routines.
• Train and educate the staff and management teams on administration procedures
• Communicate all accounting and cash handling routines and policies within the store
• To adapt to any new policy or procedure changes and communicate to colleagues
• Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws always securing the employee and customer safety
• Assist the management team with the training and development of our colleagues on the operational side of the business by following up on clear goals and providing timely feedback
• Ensure all store colleague training is completed and current.

Qualifications

WHO YOU ARE

• Inclusive, positive, creative, and willing to learn on the job!
• Passionate for customer service and helping people find their style
• A multi-tasker who enjoys working in a fast-paced environment with an eye for detail
• You have the ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool
• Open availability including evenings and weekends
• 1-2+ years of transferrable experience welcome
• Basic computer skills such as browser navigation, software interaction, and data entry are needed
• May be required to travel to support other stores and for training

Additional Information

WHY YOU’LL LOVE WORKING FOR H&M

• A dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
• Endless growth & development opportunities
• Dress your personality. We encourage you to dress your personality all day, every day. 
• Did we mention our discount at H&M, &Other Stories, and COS?

JOB STATUS: Hourly, Non-Exempt

COMPENSATION:

Hiring Range is $15.23 - $17.14 Hourly**

BENEFITS:

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work.  We pride ourselves on being a do-good company, and we have a comprehensive benefits package that matches that ambition.  Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health, and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details; click on Benefits at career.hm.com.

EEOC CODE: SLS

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion. 

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.