Cake Decorator Apprentice Harris Teeter 2,722 reviews - Charlotte, NC
Primary responsibility is to Take Excellent Care Of Our Customers by
satisfying each customers needs and exceeding their expectations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other
duties may be assigned. APPRENTICE PROGRAM The apprentice cake decorator
program will be a 240 hour training program designed to train you to
become a cake decorator. Prior cake decorating experience is not
required. You will be expected to complete the training program and will
graduate with the skill sets needed to become a Cake Decorator with
Harris Teeter. * Desire to learn how to become a cake decorator (no
prior cake decorating experience required). * Has a passion for serving
customers to make every day celebrations and special occasions
(birthdays, holidays, etc.) incredible. * Willingness to learn a new
skill set that could turn in to a career with Harris Teeter * Passionate
about the grocery business and serving customers CUSTOMER SERVICE
Initiate interaction with customers on the sales floor and sales
counter. Ask the customers questions regarding their shopping needs.
Provide customers information needed to meet their taste and meal
requirements. Follow through on customer requests. * Your job
performance is required to demonstrate the highest level of customer
service. Never be rude to a customer under any circumstance. * Follow
through on customer requests. If you cannot say yes to a customers
request, bring in department management or the manager-on-duty. Never
turn down business. * Make eye contact with and smile at every customer.
- Speak to customers in a genuine, clear, and enthusiastic manner and
ask if they found everything they were looking for. * Communicate in
English with customers and fellow associates regarding requests, current
sales promotions, marketing campaigns, and essential products. When a
customer asks where a product is located, take the customer to the
product. * Answer telephones appropriately and provide requested
information in a polite and professional manner. Respond back to people
on hold in a timely manner. Writes orders. * Sell Only Fresh Products.
Follow Harris Teeter standards regarding product preparation,
merchandising, rotation, dating, and markdown standards and guidelines.
Comply with the Food Safety policy (RO-37). * Keep Our Stores Clean.
Comply with Health Department and Department of Agriculture [Weights &
Measures] standards, regulations, and requirements. Follow Harris Teeter
sanitation standards and procedures. Clean and sanitize prep room and
coolers as appropriate. Keep counters and food contact surfaces clean at
all times, refrigerator glass & windows wiped, floors swept and mopped,
garbage emptied, displays well merchandised and neat. * Be knowledgeable
of and perform fixed activities when business is light. (i.e. sweeping,
cleaning, blocking, straightening, emptying trash, etc.) * Follow all
safety regulations and help keep the store free of dangerous situations.
Immediately inform store management of all accidents and/or safety
hazards. Record accidents and safety hazards in the designated log. *
Adapt to various situations and adjust to shifting priorities. Be
flexible and able to perform multiple tasks. Balance taking direction
with taking initiative and demonstrate the flexibility required to
accomplish the duties of the entire shift. * Provide assistance to
fellow associates to complete daily tasks such as unloading trucks,
checking in deliveries, taking inventory, restocking and organizing
display merchandisers and coolers, and other duties as assigned. *
Establish a working and shopping environment of trust, respect, and
integrity. * Take Excellent Care Of Your Fellow Associates. Be a team
player. Support and assist your fellow associates without complaint. Be
open to new ideas and opportunities. Follow through with any special
requests or recommendations from management. * Comply with Company
standards, policies, and procedures. Perform essential job functions
throughout scheduled hours. QUALIFICATIONS. To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions. Associates must be at least 18 years of age. PERSONAL SKILLS.
Exceptional interpersonal skills. Willingness to participate in and
successfully complete required training and to work with the team to
increase customer satisfaction and sales. EDUCATION and/or EXPERIENCE.
High school diploma or general education degree (GED); or one to three
months related experience and/or training; or equivalent combination of
education and experience. LANGUAGE SKILLS. Ability to read and
comprehend simple instructions, short correspondence, and memos [in
English]. Ability to write simple correspondence [in English]. Ability
to effectively present information in one-on-one and small group
situations to customers or other associates of the organization who only
speak English. MATHEMATICAL SKILLS. Ability to add and subtract two
digit numbers and to perform these operations using units of American
money and weight measurement. REASONING ABILITY. Ability to apply
commonsense understanding to carry out detailed but uninvolved written
or oral instructions. Ability to deal with problems involving a few
concrete variables in standardized situations. CERTIFICATES, LICENSES,
REGISTRATIONS. Complete Companys training including but not limited to:
new hire orientation, food sanitation, service excellence training,
safety, food safety, and product knowledge. PHYSICAL DEMANDS The
physical demands described here are representative of those that must be
met by an associate to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. Repetition Weight
Frequently - near constant work Up to 15 lbs Intermittently - up to
several times an hour Up to 75 lbs Occasionally - up to several times a
shift Up to 100 lbs The National Institute of Occupational Safety and
Health (NIOSH) has published guidelines for safe lifting. Based on
those, Harris Teeter requires our associates to obtain assistance from a
second associate ("team lifting") when lifting any case or object
weighing 50lbs or greater. Harris Teeter also recognizes that some
associates may need to obtain assistance with weights under 50lbs, and
encourages team lifts for any weight that an associate feels
uncomfortable lifting by themselves. While performing the duties of this
job, the associate is regularly required to stand; walk; use hands to
finger, handle, or feel; reach with hands and arms; talk or hear; and
taste or smell. The associate is occasionally required to climb or
balance and stoop, kneel, or crouch. The associate must frequently lift
and/or move up to 15 pounds, intermittently lift and/or move up to 75
pounds, occasionally lift and/or move up to 100 pounds, and reach from
6-72 inches. Specific vision abilities required by this job include
close vision, plus color and depth perception. WORK ENVIRONMENT. The
work environment characteristics described here are representative of
those an associate encounters while performing the essential functions
of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. While performing
the duties of this job, the associate constantly works in a moderate
environment and is frequently exposed to hot, cool, and extreme cold,
moving mechanical parts, fumes or airborne particles, and toxic or
caustic chemicals. The noise level in the work environment is usually
moderate to loud. 4 hours ago - save job - apply on company site Apply
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Apprentice salaries in Charlotte, NC Harris Teeter Harris Teeter 2,722
reviews In 1936, W.T. Harris opened the first Harris Food Store in
Charlotte, NC. The store was founded on three principles: high-quality
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