Job Description

BDC INTERNET COORDINATOR – AUTOMOTIVE

We are looking to expand our Internet department to increase internet and showroom traffic. We need applicants looking for a long term career and advancement in the automotive industry.

• HOURLY PLUS BONUS

RESPONSIBILITIES:

• The Sales BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information. Essential Duties as following;  
• Handle all guest inquiries with a focus on 100% guest satisfaction.  
• Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect.  
• Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.  
• Maintain and communicate exceptional product and inventory knowledge to our guests.  
• Gather and track all guest data as directed; accurately enter into BDC database.  
• Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.  
• Work in close proximity with other Sales BDC Representatives in a team based environment.  
• Facilitate timely follow up on all internet leads as directed by management and/or procedures.

QUALIFICATIONS:

• Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.  
• Proficient in writing skills.  
• Proven customer service track record or obvious desire to provide next level customer service.  
• Comfortable in a high paced environment (all while actually ENJOYING your job!!!).  
• Pass drug testing, background investigation/interview and pre-employment assessment.  
• High school diploma/GED
• Must have valid driver license

BENEFITS

• Medical and dental
• Life and disability
• 401(k)
• Paid vacation, sick, holiday and a wellness program

We are an Equal Opportunity Employer.

ABOUT Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.