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Kohl's Summer 2023 Store Operations & Experience: Store Experience Internship

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Kohl's

Kohl's

Kohl's Summer 2023 Store Operations & Experience: Store Experience Internship

Milwaukee, WI
Internship
Paid
  • Responsibilities
    • The Experience Intern will work to identify, define, and/or implement improvement opportunities across all stores in the areas of training, communication, or customer experience. They will use data analytics, in-store observations, and field feedback to improve processes that influence the experience for our customers and/or associates.

    • Identify an opportunity to drive results by elevating the experience for our associates and/or customers

    • Collaborate with Technology, Finance, Field partners and process owners

    • Use data to measure and validate the benefits of the proposed changes

    • Provide insight on strengths and opportunities around customer and/or associate experience

    • Presentation & knowledge sharing - Review and present ideas with leaders, manager, and team members.

  • Qualifications
    • Undergraduate junior

    • You like working in a fast-paced team environment

    • Retail background or experience

    • You have great written and verbal communication skills

    • You have a passion for continuous process improvement

    • You're naturally curious about customer and associate experiences

  • Desired skills

    Possible Major:

    • Consumer Behavior

    • Communications

    • Instructional Design

    • Operations

    • Data Analytics

  • Benefits

    Our Internship is in person at our Corporate Office in Milwaukee, WI. We provide housing AND transportation to and from the office throughout the Summer!

  • Industry
    Retail
  • About Us

    Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states. With a commitment to inspiring and empowering families to lead fulfilled lives, Kohl’s offers an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.