Kohl's Summer 2023 Store Operations & Experience: Store Experience Internship
The Experience Intern will work to identify, define, and/or implement improvement opportunities across all stores in the areas of training, communication, or customer experience. They will use data analytics, in-store observations, and field feedback to improve processes that influence the experience for our customers and/or associates.
Identify an opportunity to drive results by elevating the experience for our associates and/or customers
Collaborate with Technology, Finance, Field partners and process owners
Use data to measure and validate the benefits of the proposed changes
Provide insight on strengths and opportunities around customer and/or associate experience
Presentation & knowledge sharing - Review and present ideas with leaders, manager, and team members.
Undergraduate junior
You like working in a fast-paced team environment
Retail background or experience
You have great written and verbal communication skills
You have a passion for continuous process improvement
You're naturally curious about customer and associate experiences
Possible Major:
Consumer Behavior
Communications
Instructional Design
Operations
Data Analytics
Our Internship is in person at our Corporate Office in Milwaukee, WI. We provide housing AND transportation to and from the office throughout the Summer!
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states. With a commitment to inspiring and empowering families to lead fulfilled lives, Kohl’s offers an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.