Job Description

Role Purpose:

The Email Developer consults on, codes, and troubleshoots HTML email messages and related content in support of the digital marketing programs of our clients.

Key Responsibilities:

Develop complex and customized HTML email code that adheres to industry best practices and brand guidelines, and closely matches the original creative design. Additional code-related responsibilities include:

• Consulting on technical capabilities and considerations
• Performing quality checks and peer reviews
• Managing changes and updates
• Scripting for dynamic content, personalization, and segmentation
• Managing HTML content and related assets within clients’ email platforms

Work with email account production managers to coordinate campaign assets

Display problem-solving skills to address and solve technical problems that arise

Maintain basic knowledge of data as it relates to HTML code, to aid in troubleshooting critical list errors

Deliver work in a timely fashion, which is crucial in a fast-paced environment

Demonstrate flexibility by adapting to the evolving needs and priorities of our clients

• Provide career coaching and mentoring for junior email developers
• Act as a point of escalation for junior email developers on the team
• Support Lead Developers and other internal team leaders to manage escalations and resolve issues

Qualifications

Core Competencies:

Attention to detail

• Prioritize quality and accuracy in everything you do
• Adhere to standard operating procedures and client checklists
• Utilize self-auditing processes and techniques
• Perform thorough peer reviews on behalf of your teams
• Display advanced organizational, time management, and work prioritization skills

Technical knowledge and skills

• Intermediate to advanced knowledge of HTML and CSS
• Experience in responsive design is required
• Advanced knowledge of email platform limitations and code fixes/hacks to resolve (e.g., SFMC, Adobe Campaign, Oracle Responsys)
• Technical understanding of platform-specific scripting languages and/or JavaScript is a plus
• Ability to train others on the technical aspects of email development

Additional Information

All your information will be kept confidential according to EEO guidelines.