Job Description
TITLE: RECRUITER
JOB SUMMARY: In accordance with Omni Family Health’s (OFH) policies and procedures regarding employee recruitment and on-boarding, this position is responsible for recruitment and on-boarding coordination of new employees into the organization. The Recruiters. acts as a liaison between the organization, health center site, and the candidate during the interview process. Recruiters are also responsible for educating candidates on OFH services, FQHC’s in general, hiring and onboarding processes, the mission and vision of the organization and the communities in which the organization serve and the candidate will work. This FLSA non-exempt position reports and works under the direct supervision of the Human Resources Manager.
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JOB DUTIES/RESPONSIBILITIES:
POSITION RESPONSIBILITIES I: GENERAL RECRUITMENT, CANDIDATE SOURCING AND SCREENING
1. Supports the candidate by functioning as point of contact for the candidate throughout the recruitment, on-boarding, and employment of the candidate.
2. Ensures appropriate personnel recruitment by partnering with OFH department heads to determine staff needs for the organization. Works with the hiring manager to determine approach and timeframe for recruitment.
3. Using resources provided by OFH, source candidates for hire that meet and commit to the vision and mission of the organization.
4. Guarantee that appropriate candidates are selected for the interview process by properly screening resumes for minimum qualifications.
5. Ensures consistent and timely communication with hiring managers on progress of recruitments.
6. Effectively communicates actions to hiring manager and OFH staff by ensuring regular weekly update of Recruitment report and dissemination to appropriate OFH staff members.
7. Supports the recruitment process by developing and updating recruitment tools to ensure that provider candidates meet expected criteria as well as providing documentation of interview.
8. Support the continued recruitment process by working with the hiring manager as well as the ESC of Chief over recruitment area.
9. Supports the effectiveness of the position by developing within the team necessary informational tools and materials to support recruitment. This information may be demographic in nature, information on the current practicing providers, and on the community in which the practice is based.
10. Responsible for understanding the nature of the organization enough to sell OFH as an employer of choice. Have understanding of the services and programs provided across the healthcare system.
11. Works with OFH Marketing department in the development of consistent message and branding that is in line with OFH overall marketing plan.
12. Sources candidates by participating in job fairs and recruitment fairs organized by healthcare groups.
POSITION RESPONSIBILITIES II: INTERVIEWING AND SELECTION
13. Supports the interview process by coordinating and scheduling, visit itineraries and interview schedule for the candidate.
14. Ensures cultural and skill fit by developing assessment tool for the interview manager and recruiter to use in assessing and evaluating candidates.
Supports the effectiveness of the process by reviewing all aspects of recruitment process evaluating for issues and concerns.
POSITION RESPONSIBILITIES III: OFFER DEVELOPMENT
15. Works to enhance the OFH package by knowing what is currently being offered within the market for like organizations.
16. Supports internal communication by consistently updating information spreadsheet containing information on SharePoint.
17. Coordinates offer by using OFH tools and pay grade
POSITION RESPONSIBLITLIES IV: ON-BOARDING COORDINATION
18. Supports the candidate hire by participating in the coordination of candidates first day with OFH and conducting new hire orientation.
19. Ensures the smooth onboarding in general by working closely with Talent Acquisition & Guidance (TAG) Group on process improvement.
20. Supports the Human Resources department and the team as a whole by collaborating and supporting staff. This will be in the onboarding and hiring process directly. To include onboarding new hire in ADP.
POSITION RESPONSIBILITY V: ADDITIONAL RESPONSIBILITIES
21. Perform other work related duties as directed by supervisor. These duties may be verbal or in writing.
22. Ensures that department and areas are working together by participating in weekly Credentialing/Recruitment meeting.
23. Responsible for updating team and organization on recruitment activities.
24. Demonstrates a commitment to community building by understanding the needs of the areas in which OFH resides and works to find appropriate personnel for those areas.
25. This position may require the occasional evenings and/or weekend(s).
26. The position may require travel to OFH locations out of the area as well as participation in job fairs throughout the continental United States.
ADDITIONAL DUTIES:
1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all H.I.P.A.A. regulations and requirements. Treat all member information confidential.
2. Compliance - Ensure compliance with all local, state and federal regulations.
3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
4. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
QUALIFICATIONS: EDUCATION, SKILLS AND EXPERIENCE
Education: Associates degree preferred. High school diploma or equivalent required.
Experience:
Four or more years’ experience in human resources, marketing, public relations or communications preferred. Minimum 2 years’ experience as a recruiter that includes experience in developing recruitment is required
Skills:
1. Knowledge of healthcare recruiting preferred.
2. Knowledge and experience in creating effective relationships with candidates.
3. Ability to communicate effectively with confidence, helpfulness, and honesty.
4. Ability to multi-task and ensuring that projects, communication, and tasks meet expected deadlines.
5. Skills in evaluating, addressing, and providing resolutions to complex issues and challenges.
6. Manage sensitive and confidential material.
7. Skills in recognizing potentially problematic issues, understanding the ramifications and problem solving for effective resolution.
8. Knowledge of geographic area served to provide guidance to providers and their families on the community and surrounding areas.
9. Advanced knowledge of state and federal employment laws impacting the recruitment function, human resources and the overall implications to the organization.
10. Excellent interpersonal, verbal and written communication skills to effectively interact leadership, providers and various departments to provide consulting and guidance, identify needs and gaps, provide problem resolution, elicit feedback and coordinate processes.
11. Ability to demonstrate excellent negotiation and effective organizational skills and priority-setting.
12. Skills and experience leading and/or coordinating projects including timeline development, implementation and evaluation.
13. Skills in serving as a resource and providing guidance to others.
14. Proficient in the Microsoft Office or similar products. Knowledge of office procedures, word processing and computer software is required.
15. Excellent customer service, phone and interpersonal skills.
16. Ability to work independently in a fast-paced, multi-task environment with attention to detail and the ability to audit one’s own work. Ability to meet deadlines and possess time management skills with minimal supervision.
RESPONSIBLE TO: Human Resources Manager
CLASSIFICATION: Full Time Position, Non-Exempt