Job Description

Duties and Responsibilities:

• Provide exceptional customer service to walk-in, phone, and internal customers, assisting with part selection, offering product information, and ensuring exposure to the full product line.
• Process customer orders efficiently, including pulling stock, arranging shipments, deliveries, or pick-ups, and managing "will call" and "back order" files.
• Maintain inventory accuracy by replenishing assigned areas daily, ordering out-of-stock parts, and participating in a Lost Sale Tracking program.
• Support service technicians by helping select parts for repairs and managing repair order documentation.
• Handle financial transactions accurately, including issuing credits, processing charge backs, and managing tax-exempt sales.
• Keep current on new products and participate in all available training programs to enhance product knowledge and sales skills.
• Maintain a clean and organized work area, including counters and computer equipment.
• Operate company and customer vehicles as required, adhering to all safety policies and procedures.
• Report any accidents or safety concerns immediately to a manager or supervisor.

Qualifications

Candidates must possess and demonstrate the following critical qualifications:

• Exceptional literacy skills, with the ability to comprehend and interpret complex instructions and technical information accurately.
• A minimum of one year's substantive experience in an automotive parts department, demonstrating in-depth knowledge of industry practices and procedures.
• Proven track record of at least one year in sales, showcasing the ability to meet and exceed targets in a competitive environment.
• Impeccable personal presentation, befitting the professional standards of our organization.
• Advanced interpersonal skills, with the capacity to manage multiple customer interactions simultaneously while maintaining the highest level of service.
• Commitment to adhering to our corporate dress code, including wearing the prescribed dealership uniform at all times when on duty.
• Legal authorization to work in the United States of America, with appropriate documentation.
• Unwavering dedication to maintaining a safe work environment and strict adherence to all safety protocols and procedures.
• Ability to successfully complete and pass all pre-employment screening processes, including but not limited to:
  • Comprehensive background checks
  • Motor Vehicle Record (MVR) review
  • Drug testing
  • Credit report analysis
  • Verification of a valid driver's license

Additional Information

It's time to make the most important move of your career . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines