Job Description

Hi ,

I AM NAFISA NAAZ, AND I WORK AS AN AGENCY RECRUITER AT RUSSELL TOBIN & ASSOCIATES. I CAME ACROSS YOUR PROFILE, AND I WAS REALLY IMPRESSED BY YOUR EXPERIENCE IN CUSTOMER SERVICE.

AT MORGAN STANLEY , THEY ARE ALWAYS LOOKING TO GROW THEIR TEAM WITH TALENTED PEOPLE AND ACHIEVE GREATER THINGS TOGETHER!

MORGAN STANLEY PROVIDES FIRST-CLASS SERVICE TO OUR CLIENTS, IN A WAY THAT REFLECTS OUR COMMITMENT TO CREATING A MORE SUSTAINABLE FUTURE AND FOSTERING STRONGER COMMUNITIES AROUND THE WORLD. IN EACH LINE OF BUSINESS, WE STRIVE TO DEMONSTRATE OUR BELIEF IN THE POWER OF TRANSFORMATIVE THINKING, INNOVATIVE STRATEGIES, AND LEADING-EDGE SOLUTIONS—AND IN THE ABILITY OF CAPITAL TO WORK FOR THE BENEFIT OF ALL SOCIETY.

I AM CURRENTLY LOOKING FOR A CUSTOMER SUPPORT/ ACCOUNT REPRESENTATIVE-SR TO JOIN THEIR TEAM. I WOULD LOVE TO COLLABORATE AND SHARE MORE ABOUT THIS POSITION AND LEARN A FEW THINGS ABOUT YOU AS WELL.

IF YOU’RE INTERESTED, IT WOULD BE GREAT TO CONNECT!

LET ME KNOW IF YOU ARE AVAILABLE. IF SO, I’D BE HAPPY TO SET UP A PHONE CALL.

I’M ALSO HAPPY TO COORDINATE VIA EMAIL OR PHONE.

JOB DESCRIPTION

POSITION: CUSTOMER SUPPORT/ACCOUNT REPRESENTATIVE-SR

LOCATION: 6655 TOWN SQUARE, ALPHARETTA, GA 30005

TYPE: 6 MONTHS CONTRACT

PAY RATE:$19.17/HR. ON W2.

Preference for 1 of the following criteria:

• College Degree

• Previous contact center experience

Position Description

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center

NAFISA NAAZ (SHE /HER)

Lead Recruiter – US Recruiter

Direct Source Recruiter @ Morgan Stanley

Direct:: 801-335-5776

Email: nafisa.naaz@russelltobin.com

420 Lexington Ave, 30th FL. • New York, NY 10170