Job Description

** Summary**

The Service Porter will be responsible in maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service.

This entry-level position is ideal for candidates interested in pursuing a career in the automotive industry.

** Duties and Responsibilities**

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Move and park vehicles in the dealership premises and to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Support service departments with various tasks as required (i.e., Replenish vehicle fluids and minor vehicle assistance tasks)
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications

Preferred:

• Recent completion of an automotive program or some automotive experience.
• Previous dealership experience.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication skills and interpersonal skills.

Required:

• Valid driver’s license with a clean driving record.
• Must be authorized to work in the USA.
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Additional Information

(The Sales Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.)

Schedule:

• Full Time
• Weekend availability required

It's time to make the most important move of your career . From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.