Intake Specialist (HAP)Job Locations US-MI-Grand RapidsJob ID 2019-8665# of Openings 2Category Housing ServicesType Regular Full-Time Overview DOING THE MOST GOOD Do you want to use your skills and talents to make a lasting difference in the world The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people... Join us in making a difference. HAP is located in the growing Creston Neighborhood, across the street from The Grand River, bike/walking trails, Riverside Gardens PLUS easy access to US Highway 131. Check out our website --> The Salvation Army - Housing Assistance Program Responsibilities Intake Specialists provide support in the coordination of housing services for Kent County residents in need. This is accomplished by responding to calls/inquiries, assessing and referring clients to the appropriate resource. Qualifications Education: A Bachelor of Social Work degree or related field, and experience with social services case management. Basic understanding of issues facing people in poverty and crises with a commitment and desire to assist individuals and families achieve stability, health, wholeness and independence. Proven communication and interpersonal skills and a demonstrated ability to interact positively with individuals, colleagues and collateral agencies. Bilingual persons encouraged to apply. Experience: At least one year experience in social work or social service field. Experience working with low-income populations preferred. Skills: Skilled in interviewing clients / customers and in assessing social service cases. Ability to work both independently and as part of a team. Effective oral and written communication skills. Computer proficiency, especially with Microsoft Excel and Microsoft Word; bi-lingual in Spanish preferred