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Service Porter- Audi Central Houston

Sonic Automotive

Service Porter- Audi Central Houston

Houston, TX
Full Time
Paid
  • Responsibilities

    Job Description

    ** Summary:**

    The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership’s service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations.

    ** Duties and Responsibilities:**

    • Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location.
    • Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around).
    • Move and park vehicles on dealership premises to maintain a smooth traffic flow.
    • Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
    • Keep the lot, driveways, and sidewalks clean, organized, and presentable.
    • Provide excellent customer service and direct guests to the correct personnel.
    • Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers.
    • Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles.
    • Assist the service department as needed, such as replenishing fluids or minor vehicle assistance.
    • Follow all company safety policies and report any accidents immediately to a manager or supervisor.
  • Qualifications

    Qualifications

    • Valid driver’s license with a good driving record.
    • Ability to drive both manual and automatic vehicles (or willingness to learn if required).
    • Comfortable working outdoors in various weather conditions.
    • Strong customer service and communication skills.
    • Reliable, punctual, and able to follow directions.
    • Must be authorized to work in the USA
    • Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

    ** Preferred Qualifications:**

    • Previous experience as a porter, valet, or in a similar automotive or customer service role.
    • Familiarity with dealership operations or service drive processes.

    Additional Information

    ** Compensation (Hourly):**

    • ** $16.00+ / hour**

    ** Schedule** :

    • FULL TIME
    • Sundays Always Off
    • Saturday Availability Required

    ** Perks & Benefits:**

    • Medical, Dental & Vision Insurance
    • 401(k) with Company Match
    • Paid Time Off that Grows with You
    • Sundays Always Off
    • Closed on Thanksgiving & Christmas
    • Employee Pricing on Purchases & Leases
    • Free & Discounted Gym Membership Options
    • Exclusive Travel Deals on Hotels, Rentals & Airfare
    • Career Growth in a Fortune 500 Company

    All your information will be kept confidential according to EEOC guidelines

  • Compensation
    $16-$16
  • Industry
    Retail