is a global leader in the manufacture, development, distribution, and sale of paints, coatings and related products to professional, industrial, commercial, and retail customers. The company manufactures products under well-known brands such as Sherwin-Williams®, Valspar®, HGTV HOME® by Sherwin-Williams, Dutch Boy®, Krylon®, Minwax®, Thompsons® Water Seal®, Cabot® and many more. Sherwin- Williams® branded products are sold exclusively through a chain of more than 4,100 company-operated stores and facilities, while the companys other brands are sold through leading mass merchandisers, home centers, independent paint dealers, hardware stores, automotive retailers, and industrial distributors. The company supplies a broad range of highly-engineered industrial and OEM coatings for wood and general industrial, coil, packaging, protective and marine, and transportation applications worldwide. Our 60,000 employees are diverse, innovative and passionate. With a variety of rewarding and challenging opportunities, Sherwin-Williams is a great place to find a career that takes you places. The Salesforce Administrator position is responsible for the configuration, and implementation of Salesforce.com (SFDC) applications that support the company business strategies and objectives. This role provides technical consulting to management, business users, and technical associates. Essential Functions ** ** Strategy & Planning * Acquire and interpret business requirements, creates a functional specification, provide accurate estimates, and meet deadlines on deliverables. * Work closely with business leadership, business analysts, developers, architects, and other key stakeholders in the design, configuration & build of the SFDC instance. Acquisition & Deployment * Perform analysis of business models, logical specifications, and/or customer requirements to design and build Salesforce solutions. * Provide generalized production technical support. * Mitigate risks associated with projects Operational Management * Design and maintain complex user roles, security, profiles, and workflows rules. * Ensure data integrity through the appropriate use of loading tools for bulk imports of data. * Assist users with report, query and dashboard creation. * Manage and maintain reports, dashboards, and email templates. * Maintain and support custom objects, fields, and applications. * Assist the team in translating requirements into Salesforce configuration, identifying where custom development/integration may need to occur. * Partner with business analysts, developers, and application super users to successfully complete projects. ## Incidental Functions * Knowledge share with development teams. * Provide guidance to developers and/or Professional Apprentices on SFDC best practices. * Make presentations to management, clients, and peer groups as requested. * Provide tier 2, on-call support for critical web application problems and issues. * Minimal travel is required. * Work outside the standard office 7.5 hour workday may be required. Position Requirements Formal Education & Certification * Bachelor Degree or foreign equivalent in related field or equivalent experience. * Salesforce Administrator Certification, preferred. Knowledge & Experience * 2+ years of IT experience. * 1+ years of experience implementing, configuring or administering Salesforce.com * 1+ years designing and maintaining complex user roles, security, profiles, and workflows rules. * 1+ years using data loading tools. * 1+ years creating reports and dashboards. * 1+ years experience verification of SFDC upgrades. * Knowledge and understanding of the Salesforce.com platform, eco-system and best practices * Ability to coordinate with internal developers and SFDC professional services to provide solution suggestions and constructive feedback * Experience documenting and analyzing processes, procedures, and/or policies * Proven ability to understand business needs and translate them not only into processes that scale but also quickly deploy them in salesforce.com Personal Attributes * Strong written and oral communication skills.