Customer Service Intern - Dynamic BDC Shift Digital 12 reviews - Birmingham, MI 48009 Internship Online Customer Service Intern Dynamic BDC Shift Digitals Call Center, Dynamic BDC has won some exciting new contracts and as a result, is experiencing exponential growth. In operation since 2008, Dynamic BDC provides marketing services to over 10 Automotive Manufacturers. Shift Digital and its affiliated Dynamic BDC is seeking individuals to join our first-ever Customer Service Intern Program. Our Customer Service Interns will assist nationwide automotive dealerships in answering their online chat or call communications all while enjoying the perks of Shift Digitals downtown Birmingham office. Perks include paid parking, catered lunches and much more! Our company offers a positive work environment, flexible scheduling and potential future employment prospects at Shift Digital. This is the perfect opportunity for someone looking to get their foot in the door at a fun and vibrant place to work. Job Responsibilities: Managing multiple chats simultaneously to deliver quick responses to clients needing assistance Individualizing the response process based on client needs Provide information to consumers in a timely manner Capture lead information for dealership follow up Provide feedback for program improvements Desired Skills and Experience: Excellent written communication skills required Strong customer service skills and previous customer service experience desired Some knowledge of working with software systems and navigating websites Ability to multi-task Reliable team player Self-motivated and positive Strong typing skills Required Education: High school graduate, college students preferred 13 hours ago - save job - original job Apply On Company Site Other jobs you may like Customer Service Advisor Suburban Ford of Sterling Heights - Sterling Heights, MI 1 day ago Easily apply Customer Service Team Member Grand Traverse Pie Company of Troy - Troy, MI 8 hours ago Easily apply Customer Service Representative Lapels Dry Cleaning of Beverly Hills - Beverly Hills, MI 29 days ago Easily apply Customer Service Representative FASTSIGNS - Birmingham, MI 24 days ago Customer Service Specialist Field & Stream - Troy, MI Dick's Sporting Goods - 1 day ago * Customer Service Intern jobs in Birmingham, MI * Jobs at Shift Digital in Birmingham, MI * Customer Service Intern salaries in Birmingham, MI Shift Digital 12 reviews Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume