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Specialist, Talent Management Systems

Tractor Supply Company

Specialist, Talent Management Systems

Brentwood, TN
Full Time
Paid
  • Responsibilities

    Job Description Requisition #: 5000325346106 Job Title: Specialist, Talent Management Systems Category: Human Resources City: Brentwood State: TN Have you served as the subject matter expert for Talent Systems functionality and capabilities for a large organization? Are you to go-to for the development of strategies for usage, integrations, data maintenance, facilitate user adoption, develop and deliver systems training for administrators and users, and act as a support escalation point? If so, apply right now! If you know iCIMS or Cornerstone, you might be our ideal candidate! Tractor Supply Company (TSCO) is a $7+ billion growth organization and the largest operator of retail farm and ranch stores in the United States. We are positioned to grow to 2,500 domestic Tractor Store locations from our current 1,700+ stores in 49 states, and we boast a cutting edge e-commerce website at TractorSupply.com. During this exciting time, we are seeking talented people who want to join our superb team members in embracing our mission and values as we soar forward. Essential Duties and Responsibilities 1. Project Management: * Leverage experience and knowledge, technical support and industry best practices to create efficient solutions in order to maximize our talent technology investment. Recommend process, customer service and policy changes/improvements. * Partner with business process owners as needed in order to determine if the talent systems can be utilized to reduce manual processes where applicable. * Provide HR system support to business process owners and stakeholders for annual talent projects to include system testing, configuration, demonstration and job aid communication 1. Production/User Support: * Work collaboratively with field, distribution center and Store Support Center teams on a continuous basis to understand use cases and needs for optimizing system configurations and functionality in order to align the talent systems with the organization's strategies, while streamlining the user experience. * Provide Tier 2 technical support, including troubleshooting issues and responding to inquiries. 1. System Maintenance: * Develop/oversee user acceptance testing as needed in support of new procedures, new system rollouts or upgrades, and partner with other members of the team to communicate system release enhancement details. * Maintain user database; create, assign, and manage security roles/permissions for systems users. * Identify, troubleshoot, resolve and communicate talent systems functionality issues and discrepancies to leadership and appropriate end-user communities. * Develop and document procedures to validate, update and correct confidential employee records, system errors and changes/updates to system-related tasks. * Create systems custom pages in order to provide specified information to different areas of the business. 1. Reporting: * Provide and manage standard, custom, and ad hoc reporting from the talent systems for end users, leadership, and HR Business Partners, as well as for internal and external compliance and audit requests, while maintaining data security.

    1. Process Documentation: * Responsible for documenting, defining, and mapping current-state process across business units. * Design and introduce new processes and process improvements across business units without jeopardizing quality and service delivery. * Develop and manage an ongoing continuous improvement and training regimen. Qualifications Experience: 2 - 3 years' experience working with talent systems software required. Education: Bachelor's degree preferred. Any suitable combination of education and experience will be considered. Other knowledge, skills or abilities: * Strong problem solving, project management, communication, organizational, and multi-tasking skills required. * Proficiency in MS Office products (Excel, Word, PowerPoint). Strong communication skills, both written and verbal, and ability to communicate at all levels of the organization.
  • Industry
    Retail