Experience : 0 Description : United Ground Express Job Title : Human Resource -Representative (L7) Date : 04/07/17 Department : Human Resources X Exempt O Non-Exempt O Represented Job Reports To: Sr. Manager Human Resources Job Summary: The Human Resource - Representative will be responsible for providing service to customers (primarily active employees) by assisting in processing HR documents, data entry and reporting. This person will be responsible for transactions and administration support while serving customers in a professional and timely manner. Major Responsibilities/Activities * Providing HR support to our customers that exceed expectation * Maintain all HR files * Responsible for I-9 files/process * Manages and responds to all HR inquires via email and phone * Accountable for the administration of ADP & IDC changes or updates * Serve as a corporate resource to provide general support, general information, and coordination in regards to company policy, personal leaves, FML, unemployment, USERRA Military LOA, ADP, IDC, and tax withholding updates. * Respond to inquiries from co-workers at all levels of the organization in an efficient and accurate manner * Meet expectations for processing HR "back-office" processes in a timely, efficient and accurate manner * Seniority management * Travel management Minimum Requirements Required Preferred Education * High School Diploma or GED * BA/BS in Business Management or Human Resources Certification Knowledge/Skills * Excellent verbal and written communication skills * Technical proficiency and/or expertise with Microsoft Office (Excel, Word, PowerPoint, etc.), Adobe Creative Suite, etc. * Customer service * Experience with healthcare administration. Knowledge of CBA language and experience in supporting a large, diverse unionized workforce * Airline knowledge Experience * 1-2 years of HR experience * 2 years of customer service * FMLA processing experience * Unemployment claims experience * seniority management * Travel management Job: *UGE Airport Management & Administrative Organization: *United Ground Express Title: Human Resources Representative (L7) Hub Services-Newark, NJ (EWR) Location: NJ-EWR - Newark Requisition ID: EWR00001949 County : Essex URL : https://nlx.jobsyn.org/84f34845d15c4c4fbeeeee05ab29be5e159