Job Description
_ Summary:_
As a Used Car Sales Associate, you will help customers secure reliable, budget-friendly transportation by offering vehicles that meet essential safety and drivability standards. This role is focused on transparency, customer trust, and guiding buyers toward a dependable option that fits their needs and budget.
_ Duties and Responsibilities:_
- Greet customers in a professional, supportive manner and help assess their needs and budget.
- Present value-line vehicles that meet essential safety requirements and explain their condition with honesty and clarity.
- Conduct basic feature walk-arounds and accompany customers on test drives as needed.
- Clearly communicate the one-price, no-haggle sales structure to ensure a straightforward experience.
- Guide customers through the entire purchase process, from selection, paperwork, and financing.
- Maintain transparency by reviewing vehicle history and known conditions so customers can make informed decisions.
- Follow up after the sale to ensure satisfaction and encourage positive word-of-mouth referrals.
- Collaborate with the sales and service teams to stay informed on available inventory and vehicle readiness.
- Participate in training to stay informed on compliance, product knowledge, and best practices.