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Account Administrator - Benefits

Learn more about Lockton
Lockton

Lockton

Account Administrator - Benefits

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    The Mountain West Series of Lockton Companies is looking for entrepreneurial-minded individuals to start exciting, challenging, and fast-paced career in insurance. Be a part of an exceptional company voted “Best Places to Work in Insurance” eleven years running.

    If you are passionate about delivering excellent customer service, have exceptional Excel and Mathematical skills, and thrive in a collaborative environment, Lockton would like to hear from you!

    Position responsibilities

    • The Account Administrator is responsible for providing client service to an assigned book of clients, working under the leadership of an Account Manager and/or Account Executive
    • This individual is responsible for supporting the unit in maintaining databases and other tasks
    • Support the service team on all client materials. Interact with the Communications Team to initiate communication needs, track deadlines, review materials for accuracy, provide edits (or make them directly when possible), and provide input on content.
    • Assist the service team in preparing for open enrollment. This is to include initiating the request of carrier materials, reviewing carrier materials for accuracy, and at the direction of the service team, sending materials to the client. Assist in the development and review of all other materials we may provide to a client – Benefit Guides, Open Enrollment Presentations, Brainshark recordings, Notice Packets, etc.
    • Assist the service team with client renewals and marketing, including preparing and updating benefit comparison and cost spreadsheets.
    • Accurately enter and maintain all client information in the data warehouse
    • Perform other work-related duties as assigned
  • Qualifications

    Position qualifications

    • The ideal candidate will possess a bachelor’s Degree in Business Administration or related field and/or two years of experience equivalent
    • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
    • Strong verbal and interpersonal communication skills required Company or agency experience in employee benefits desired
    • General understanding of employee benefit coverages preferred
    • Previous administrative and/or customer service experience preferred
    • High aptitude for accuracy in mathematical calculations and strong attention to detail required
    • Ability to travel by automobile and aircraft
    • Ability to work outside of normal business hours as needed
    • Legally able to work in the United States

    If you are ready to experience the Lockton difference, APPLY NOW!

  • Industry
    Risk Management
  • About Us

    Lockton is the world's largest privately owned, independent insurance broker and consultant. As a global professional services firm, we specialize in risk management, employee benefits and retirement services. During the past 50- plus years, Lockton has built its reputation and culture by providing excellent service to our three key stakeholders: clients, Associates and communities.