The Benefits Analyst is the primary service contact for an assigned book of business and is responsible for developing a strong working relationship with clients, carriers and Lockton team members.

Core Duties:

• Provides key administrative support involving client written and verbal communications, client filing, and client data management.
• Provides data analysis and financial analysis support to client team.
• Performs benefit benchmarking that helps team to evaluate client benefit programs.
• Prepares renewal and marketing reports, RFP's, presentations and correspondence.
• Engages other specialized Lockton practice areas for projects such as Marketing and Communications and Compliance, as directed.
• Coordinates meeting schedules and prepares meeting minutes.
• Provides key support involving vendor and client correspondence.
• Resolves standard industry issues such as claims resolutions, billing discrepancies, eligibility issues and web technology.
• Reviews and edits agreements and documents such as employee booklets and carrier contracts.
• Develops a basic understanding of our clients' business.
• Meets regularly with team members to collect desired tasks and deadlines and provides team members with regular and consistent status updates as to current projects and deadlines.

Competencies:

TIME MANAGEMENT AND ORGANIZATION: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing.

ANALYTICAL: Examines and interprets a wide variety of information and makes recommendations or decisions to help business achieve optimal results.

PROFESSIONALISM: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients.

CLIENT FOCUS: Practices Lockton's motto, "We Live Service," while serving Clients' needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton.

RELIABILITY: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment.

COMMUNICATION: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed.

INDUSTRY KNOWLEDGE: Stays current on issues impacting the industry by maintaining expertise in functional area.

Requirements:

• Bachelor's Degree in Business Administration or related field with emphasis in human resources administration, risk management or health policy preferred.
• 0 - 2+ years of experience preferred. Recent college grads are welcomed to apply.
• Highly proficient in the Microsoft product suite
• Ability to travel by automobile and aircraft.
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine.
• Ability to work on a computer for a prolonged amount of time.
• Ability to work outside of normal business hours as needed.
• Legally eligible to work in the United States.

Lockton is the world's largest privately owned, independent insurance broker and consultant. As a global professional services firm, we specialize in risk management, employee benefits and retirement services. During the past 50- plus years, Lockton has built its reputation and culture by providing excellent service to our three key stakeholders: clients, Associates and communities.