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This is the beginning role to a long-term career with our company.

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The After Hours Travel Specialist is responsible for booking and following up on travel reservations including air, hotel, and car rentals for clinicians and internal corporate employees. This role is responsible for achieving individual and contractual service level goals related to telephone, quality, and productivity as well as monitoring, sorting, and working global distribution system (GDS) queues to maintain quality control daily.

Travel Bookings - 100%

• Books travel requests made by Customer Care Specialists on behalf of clinicians within assigned divisions

• Researches travel issues and takes corrective action

• Works with Travel, Inc. corporate or Travel, Inc. consultants to learn new software and take ongoing GDS training

• Keeps management well informed of area activities and of any significant problems

• Completes assigned documentation in an accurate and timely manner

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Communicates with external travel vendors

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Required to work outside of regular business hours (schedule to be determined) including weekends

•     High School Diploma or equivalent required; Bachelor’s degree preferred.
  

•     1+ years of related corporate travel experience required
  

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times

• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams

• Working knowledge of Global Distribution Systems (GDS)

• Strong customer service mindset

• Strong organizational and time management skills

• Ability to work independently

• Strong communication skills - both oral and written

• Ability to work with sensitive information and maintain confidentiality

• Solid critical thinking and problem-solving skills

KEY COMPETENCIES REQUIRED

1. Customer Focus

2. Tech Savvy

3. Decision Quality

4. Action Oriented

5. Resourcefulness

6. Optimizes Work

7. Interpersonal Savvy Processes

8. Builds Networks

9. Communicates Effectively

10. Instills Trust

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements

• May be able to sit or stand

• Speaking, reading, writing, ability to use a telephone and computer

• Ability to exert up to 10 lbs. of force occasionally

• Ability to interpret various instructions

• Ability to deal with a variety of variables under only limited standardization

What is in it for you

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

• Paid maternity and paternity leave.

• 401K with 35% match for every dollar up to 8%.

• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.

• Tuition reimbursement for continuing education.

• An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

Locum Tenens is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Founded in 1995, LocumTenens.com specializes in recruiting physicians and advanced practitioners to solve employment shortages for healthcare facilities nationwide. Healthcare staffing is the ultimate team sport. Success requires collaboration to orchestrate a process with many moving parts and LocumTenens.com’s associates work together to ensure clients and clinicians have an exceptional experience, every time.