The business analyst and administrator is "the bridge" between the troubles or opportunities of a project and the answers to fixing them by identifying areas that need improving or updating, finding solutions, and making the necessary changes within our customized CRM. Inquisitive, information-gathering people with an eye for detail do extremely well.

Duties and Responsibilities:

• Analyze business issues and data challenges of internal and external client organizations
• Partner with key users to identify and scope process improvement opportunities
• Offer system training and report-writing services to ensure maximum utilization of existing tools
• Create, review, and edit user requirements, specifications, business processes flows and recommend relevant solutions
• Create, review, and edit Salesforce.com formulas, validation rules, and workflow rules
• Develop functional specifications and system design specifications to drive development and testing
• Formalize business case development, project planning, and presentations to management for approval
• Lead cooperative team effort to create and execute software test plans
• Ensure issues are identified, tracked, reported on and resolved in a timely manner
• Work with client personnel to identify required changes
• Communicate needed changes to development team
• Assist in enforcement of project task completion, deadlines and schedules
• Gather input from supervisor and appropriately and accurately apply comments/feedback
• Advise stakeholders and management of progress, risk indicators, and mitigation efforts
• Communicate and apply project methodology standards
• Manage resources in accordance with project schedule
• Ensure project costs adhere with fiscal plan
• Perform all other duties as assigned

Performance Measurements:

• Completion of projects, change requests, and reports by promised date
• Adherence to financial budgets of projects and outside services
• Delivery and acceptance of requested functional capabilities

• Bachelor’s degree in related field
• 5 years of Salesforce administration experience
• Reports and Query writing experience using CRM, Excel, and SQL are essential
• Must possess strong knowledge of application programming, database and system design concepts
• Working knowledge of Salesforce.com Apex and Visualforce languages
• Strong analytical, problem-solving, planning and organizational skills
• Proficiency using Excel (for data analysis), Word, and PowerPoint are required
• Basic understanding of information technology and business concepts
• Familiarity with general business functions
• Demonstrated ability to communicate in both verbal and written communication
• Results-oriented and self-directed person with a delivery focus
• Ability to work independently or in a team environment

• Medical Benefits
• 401K
• Continued Education
• Paid Time- Off
• Located Overlooking Texas Motor Speedway
• Fun Work Environment

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Our success over the past 23 years has been a result of our relentless passion to elevate consumers, our team members, and our clients.

Whether we are launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.

Each year we deliver over 25 million in-person impressions and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals.

From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 partners with clients of all sizes.

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program, where we train team members to build relationships with each other, retailers, and most importantly, consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

2020 is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. We have never missed a launch. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals, and scale the staff to fit the size and deployment timetable they need.