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Retail Operations Coordinator

2020 Companies - Corporate

2020 Companies - Corporate

Retail Operations Coordinator

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Are you a reporting guru with superb Excel skills and an eye for detail? Do you enjoy problem solving? If so, you may be a great fit as an Operations Coordinator!

    As a Retail Operations Coordinator you would have a keen eye for detail within the sales operations department, as well as advanced administrative skills

    You would be responsible for ensuring that the quality and quantity of work produced, supporting business growth as envisioned by 2020 Companies according to business needs, business goals, and company culture.

    • Update information as requested by Sales Team in reporting systems

    • Maintain and distribute reports as requested by Sales Team

    • Analyze reports for accuracy and/or discrepancies prior to distribution

    • Receive incoming internal customer and field associates calls; determine appropriate resolution; escalate or submit for research when necessary

    • Provide excellent customer service by facilitating and/or providing informal training and feedback to internal customers

    • Maintain customer confidentiality

    • Compose verbal and/or written correspondence to internal and external customers

    • Compile and send Pos

    • Reconcile mid and end of the month inventory counts

    • Perform all other duties as assigned in a timely manner

  • Qualifications
    • High School Diploma or equivalent

    • 1 year administrative and or customer service related experience

    • Excellent interpersonal and customer service skills; must demonstrate initiative and follow up with customers

    • Ability to maintain confidentiality

    • Excellent prioritization, organizational and time management skills; paying close attention to detail

    • Display good judgment and problem solving ability

    • Excellent verbal and written communication skills

    • Ability to work effectively in a team-oriented environment

    • Intermediate working knowledge of Outlook and Microsoft Office (Word, Excel, PowerPoint, etc.)

    • High School Diploma/GED

  • Benefits
    • Paid Time-Off

    • Eligible for 401K and Medical Benefits

    • Fun Work Environment

    • Located Overlooking Texas Motor Speedway

  • Industry
    Staffing and Recruiting
  • About Us

    2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Our success over the past 23 years has been a result of our relentless passion to elevate consumers, our team members, and our clients.

    Whether we are launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.

    Each year we deliver over 25 million in-person impressions and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

    We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals.

    From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 partners with clients of all sizes.

    To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program, where we train team members to build relationships with each other, retailers, and most importantly, consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

    2020 is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. We have never missed a launch. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals, and scale the staff to fit the size and deployment timetable they need.