Overview

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This is the beginning role to a long-term career with our company.

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Sr. CVO Specialist acts as a Subject Matter Expert (SME) for privileging and/or licensing processes to support client, facilities, boards, groups and clinicians. The Sr. CVO Specialist is responsible for validating and reviewing the professional qualifications of a clinician to practice medicine in their field to meet NCQA and LT standards and the client’s business model. This role is accountable for the initial and renewal for credentialing, privileging, reinstatement, and/or update of licensing type services such as DEA and CSR as requested by our clients. The Sr. Specialist will also process files for our clients conducted by the medical authority (MSO at the hospital) or licensing board to determine whether to grant privileges and/or a license to a clinician to engage in specific clinical activity or procedures at a particular facility.

Process Privileging or Licensing Requests - 90%

• Processes privileging or licensing files to meet the client’s and/or board’s standards

• Performs all documentation tasks on a privileging or licensing file

• Updates database for every file with the most current information

• Acts as a liaison between the client, clinician, and/or appropriate state board

• Resolves or appropriately escalates inquiries and concerns

• Proactively communicates information and updates to Production, CVO partners, and Management

• Partners with the facility or group to resolve outstanding items to complete the file process

Specialist SME and Informal Mentor to CVO Specialists - 10%

• Mentors and assists in training of the team

• Acts as a role model and go-to associate for CVO Specialists

• Serves as a resource to the team and assists others with problem solving

• Serves as SME for, evaluates, and enhances licensing and/or privileging processes

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

• Serves as back up to the Team Lead

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• May communicate with clinicians, clients, and state boards

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• High School Diploma or equivalent required; Bachelor’s degree preferred

• 2+ years of related experience required

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times

• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams

• Working knowledge of PDF editing software

• Working knowledge of Salesforce

• Ability to build relationships at all levels - internally and externally

• Strong customer service mindset

• Strong organizational and time management skills

• Ability to work independently

• Strong communication skills - both oral and written

• Ability to work with sensitive information and maintain confidentiality

• Solid critical thinking and problem-solving skills

• Strong attention to detail and accuracy

• Ability to train, mentor, and motivate others (including peers)

KEY COMPETENCIES REQUIRED

• Customer Focus

• Values Differences

• Decision Quality

• Communicates Effectively

• Action Oriented

• Demonstrates Self-Awareness

• Resourcefulness

• Self-Development

• Builds Networks

• Situational Adaptability

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements

• May be able to sit or stand

• Speaking, reading, writing, ability to use a telephone and computer

• Ability to exert up to 10 lbs. of force occasionally

• Ability to interpret various instructions

• Ability to deal with a variety of variables under only limited standardization

What is in it for you

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

• Paid maternity and paternity leave.

• 401K with 35% match for every dollar up to 8%.

• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.

• Tuition reimbursement for continuing education.

• An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

Locum Tenens is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Founded in 1995, LocumTenens.com specializes in recruiting physicians and advanced practitioners to solve employment shortages for healthcare facilities nationwide. Healthcare staffing is the ultimate team sport. Success requires collaboration to orchestrate a process with many moving parts and LocumTenens.com’s associates work together to ensure clients and clinicians have an exceptional experience, every time.