We’re a group of time-tested tech and finance professionals who came together around an idea to change the way new brands connect with customers. As the most successful DTC brands transition to compete in an omnichannel marketplace (aka selling both online and in-store), Abound is here to help budding brands do the same thing—and grow their business while doing it.

What We’re Looking For

We’re looking for like-minded, intelligent people with a keen eye for opportunities, a dedication to excellence, and a strong desire to realize their potential as they help Abound do the same.

All academic and personal backgrounds are welcome. We need positive, proactive problem-solvers. Cautious but courageous customer advocates. If you’re not afraid of working hard and working smart, Abound will provide you with the opportunity to excel.

What You’ll Do

We’re looking for a brand success intern to become an essential member of our growing team. You’ll help ensure a positive and productive client experience for all of our brand partners and retailers through diligent communication and thoughtful response.

This includes responsibilities like:

• Answering marketplace questions from entrepreneurial consumer brands and local retailers, via messaging and phone
• Verifying reseller IDs for new retail users via state portals
• Providing your opinions on consumer brands seeking access to the marketplace
• Participating in strategy meetings as we discuss new features and solve user pain points
• Writing support articles to help with common user challenges

While you’ll be in a client-facing role, the opportunities to get involved in and learn from other aspects of the business will be plentiful. Through constant team conversations with our tech and business leaders, you’ll not only be able to learn about the inner workings of a fast-paced NYC startup, but actively contribute to its success.

Requirements for the Brand Success Internship include:

• BA/BS degree preferred
• This position requires that candidates must be authorized to work in the United States on an ongoing, permanent basis without requiring sponsorship in the future

Other qualifications include:

• Excellent communication skills
• Excellent time management skills
• A deep interest in startups and entrepreneurship
• Superb attention to detail
• Retail industry experience or interest is a plus

We help emerging brands bring their products to retail store shelves. Our community of entrepreneurs work together to develop, grow and nurture the next generation of consumer brands.