Community Manager

• Front Desk: Develop a Rapport with Members and Welcome Visitors from Front Desk
• CRM: Prospecting, Member Tours, Email Correspondence, Phone Support, On-Boarding and Off-Boarding Members
• Management System: Maintain Space and Resource Allocation
• Member Support: Ad-Hoc Member Requests and Inquiries
• Community Outreach: Program Community Events, Newsletter and Social Media
• Operations: Develop and Maintain SOPs Playbook, Manage Facility Aesthetic and Maintenance
• Performance Reporting: Develop KPI’s and Present Summary Monthly Management Reports

Requirements

• College Graduate or Graduating Spring 2018.
• Very Strong Verbal and Written Communication Skills in English.
• Exceptional Organizational and Multitasking Skills.
• Must Demonstrate Integrity, Accountability, Strong Work Ethic, Empathy and Desire to Learn.
• A desire to Work in a Dynamic Environment - Startup Culture.
• Proficient in Digital Office Solutions, Social Media, Email, Spreadsheets, and Presentations.

• Health insurance, Dental
• 401K
• $3,000 for professional development.

The Farm is a boutique coworking - event space brand and operator based in NYC, founded in 2014 with its location at 447 Broadway. Backed by an international Fortune 500 Investor Corp The Farm has earned designation as the #1 coworking Space in Time Out New York’s “Best Coworking Spaces in NYC and has been featured in Forbes.

The Farm is actively hiring community managers for our SoHo and NoMad locations. The community manager is tasked with creating a supportive environment and engaged community, one that fosters collaboration and a feeling of belonging for all members and guests alike.