•Be first point of contact to resolve Level 1 customer issues via phone and email. •Troubleshoot Level 1 support problems with help from available resources and support team. •Complete various office administrative tasks as necessary. ·Partake in community growth brainstorming sessions and execution

• Current undergraduate student
• You will be living in the San Francisco / Bay Area this summer
• 15 flexible hours per week
• Skilled writer
• Strong communication and interpersonal skills
• Familiarity with customer support systems
• Google Docs / Spreadsheets
• Previous boating experience/knowledge

Writing, interpersonal communication/support skills, proper phone etiquette.

Boatbound is the nation’s fastest growing boat rental marketplace. Over 13 million registered boat owners can now offset their boat ownership costs by renting their boat to pre-screened, qualified renters. Every rental includes up to $3 million in insurance protection from one of the most trusted insurers in the world, as well as on the water towing and support from BoatU.S. Whether you are looking for a boat for watersports or cruising, a fishing boat to explore a local fishing hole, or a sailboat to leisurely set sail, Boatbound creates safe and unique boat rental experiences at any price. Boatbound is free to join and has no monthly or membership fees.