We strive to deliver an extraordinary shopping experience, and as a Customer Experience Associate at ThirdLove, this will be your specialty. You'll be in charge of making sure every customer is completely impressed by our kindness and helpful service.
THE JOB:
Please note: Initial job training is required, and will be onsite at our San Francisco headquarters (1 week duration) - ongoing onsite training will occur when applicable
Ready to know & love our products and technology to help customers find the right fit and style
A great communicator, who is warm, empathetic, conscientious, optimistic, adaptable, and who enjoys working in a team
4-year college degree
Ambitious, smart, and eager to learn
In general, an awesome team player
Available for 25 hours/week. The Customer Experience Team operates seven days a week.
Weekend work and flexible availability is a must. Must live within 3 hours of San Francisco.
ThirdLove is a fast-growing intimates brand designing bras with real women in mind. Instead of using standard industry measurements, we developed proprietary half-cup sizes based on thousands of real women’s measurements. For us, it's not just about the bra — it's about how you feel in it.
We’re a growing team of designers, operations experts, mobile and web engineers, and marketers in San Francisco’s Design District. Through our combined expertise and passion, we strive every day to deliver elegant design and brilliant solutions to difficult-to-solve problems.
Our culture is entrepreneurial and dynamic, with a passionate dedication to creating beautiful products and great user experiences. We are funded by a long list of tier 1 VCs, celebrity angels, and strategic investors.
Please note before submitting an application: as a company, we take hiring very seriously. Interviewing with ThirdLove may include video and phone interviews, written projects, and/or on-site interviews. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.