Friendly, calm under pressure and love to help people? Come be our Customer Service Samurai *Slice through issues and keep our members super happy *Gain unique customer facing exp. and hone your sales & communication skills *Spend time with an exciting team changing the way people spend their time
You will be responsible for responding to customer emails and phone calls. Issues that you may be tackling include: *Troubleshooting problems with service *Answering questions about Alfred *Assisting with onboarding of new members *Suggesting ideas and new ways we can make our customers happy
Hello Alfred is leading the next frontier of On Demand, changing the way that everyday people manage their lives. Established in 2013, Alfred members receive a weekly in-home visit from their dedicated butler to take care of their to-dos and put their home on autopilot. Alfred is the winner of TechCrunch Disrupt SF 2014 and has raised a total of $12.5 MM from NEA, Spark Capital, Sherpa Ventures, Crunchfund and SV Angel.
*We launched in NYC in November and have a waitlist in the 1000s. We are looking for the best and brightest to help us build our vision.
*We are venture-backed by the top names in the VC and Tech community and won the grand prize at TechCrunch Disrupt