Job summary

This role will require on-site attendance and local/regional travel and will not be a virtual - work from home position.

This role is a part time internship (20 hours per week) during the academic year (February 2023-May 2023) followed by a full time 10-week internship starting in the summer of 2023. Amazon is searching for innovative and solutions-oriented Engineering Learning & Development Interns to be a part of our North America initiative to develop and deliver next generation, world-class fulfillment systems.

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!

Our Engineering Learning Program Managers are agile with the ability to quickly adapt strategies, plans and solutions to affect dynamic business requirements. They are comfortable interfacing with and driving various functional teams and all stakeholders at all levels of the organization. The learning solutions they create enable improved employee experience, shorten lead times to proficiency, and provide performance support at the point of need. Open minds, customer focus, innovation empowerment, advanced technologies, and team comradery drive our Regional Operations Engineering team to deliver the most advanced fulfillment solutions in the world.

About the Program:

• The program is divided into a spring and summer term. The spring term is a part- time internship from February 2023 – May 2023 (20 hours per week). The summer term is fulltime and lasts 10 weeks during the summer of 2023.

• Candidate must reside within a 45-mile radius from the office location during the spring term.

• The position is based in an office environment and some work may be completed from home. Some travel to a Fulfillment Center, Sort Center, Delivery Station, or other warehouse environment will be needed

• This position will include some work in a construction and job trailer environment.

• Internship location is typically set by business need; however, we will also take candidate preference into consideration. Candidates are provided with relocation assistance and must be able to relocate nationwide for the 10-week summer term. Up to 50% travel may be required to support Amazon’s installation sites throughout North America during the summer term. A driver’s license is required due to the remote nature of many internship locations.

• Amazon offers great benefits, such as Competitive Salary and Relocation & Housing Assistance.

Key job responsibilities

• Lead the design, development, and implementation of a learning solution to meet a business need.

• Support timely updates, revisions, and improvements of existing courses and materials

• Support creation and implementation of systematic processes and documentation for organizing and communicating learning materials

• Manage projects amidst ambiguity, competing priorities, and challenging deadlines

• Create performance-focused training content that engages learners

• Partner with business stakeholders to understand program goals and identify learning solutions that will make their programs successful

• Support system commissioning testing for integrated automation projects with system elements such as high-speed sortation, multiple conveyors, package lines, and/or robotic work cells

• Ability to perform the following tasks, with or without reasonable accommodation:

• Stand and walk for up to 12 hours

• Walking in/around the warehouse with great frequency; many facilities are over a quarter mile in length

• Access all areas of building by ascending and descending ladders, stairs, gangways safely

• Regular bend, lift, stretch, and reach below the waist and above the head

• Lift and move totes up to 49 pounds each

• Work weekends, holidays, and/or overnight shifts and overtime as required

BASIC QUALIFICATIONS

• Currently working towards a bachelor’s degree with a graduation date between December 2023 and August 2024

• Working towards a degree in Engineering, Business Administration, Education, or a related field

PREFERRED QUALIFICATIONS

• Proficient in Articulate 360, Camtasia, and other rapid learning development tools

• Strong communication skills; ability to comfortably interact with and influence stakeholders

• Experience creating training content for technical audiences

• Proficient in Microsoft Office products: Excel, Project and Outlook

• Experience with administering learning management systems

• Experience managing multiple projects simultaneously

• Experience coordinating learning events

• Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers

• Experience with implementation of integrated automation solutions, such as complex material handling systems, high speed packaging lines and manufacturing lines

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

The scale of Amazon’s customer obsession will drive you to experiment, take risks, learn quickly, and seek out ways to accomplish more with less. You will become a catalyst for change and innovation in our Fulfillment Centers, enabling us to create products and services that transform the way people live their lives.