2023 MBA Intern - Community Growth Marketer, Creative Cloud Community
OUR COMPANY
Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
THE OPPORTUNITY
Adobe is passionate about creativity. Our mission is to support the creative community and to empower and enable anyone who has a story to tell or vision to share.
Work closely with the Adobe Live community team shaping our offerings to meet customer and community needs! The impact of the work will be increased product use and an even more engaged creative community where customers connect to support and learn from each other.
We are seeking an exceptional, customer-focused MBA Summer Intern, Creative Cloud Community who has:
Interest in building community and how it can help to grow a business
A love for Adobe's products and community
Empathy for next gen designers and communicators
An understanding of social media, video, live-streaming or content strategy
A grounding in analytics and knowledge of how to use data to shape content strategy
Experience leading customer research, usability research, or other modes of customer inquiry
Experience working in product growth or marketing growth roles, including testing and optimization
WHAT YOU'LL DO
Help us build out our short media strategy to grow active communities - Tap into a dedicated network of community members and bring their stories to life through short media in a way that builds overall community engagement
Help us refine our platform strategy to reach next generation audiences - Help define the right platforms where next gen audiences congregate and strategy for which content vehicles will be most engaging
Conduct user research and growth experiments to increase community and product engagement - Build a research-informed test roadmap to strengthen community funnel
Build insider communities to inform product roadmaps and seed advocates - Engage with inner circles of Adobe’s customers to get feedback on emerging offerings. Partner with product and marketing teams to inform roadmaps
Assist with production of community content as needed - Product short media content as needed to support above strategies.
WHAT YOU'LL NEED TO SUCCEED
Knowledge of Adobe community and tools and understanding of what makes great authentic Adobe community content and interactions
Experience with social media and virtual communities (gaming, virtual learning communities, or other creative communities a plus)
Thoughtful, supportive outlook to set the tone for community and people who are looking to build creative skills
Focus and persistence - ability to drive action in a complex multi-stakeholder environment
Flexible, start-up mentality that is willing to wear many hats
Bonus: A background in product management, user experience research or technical aspects of community platforms; self-starter and learner a must
Location: All 2023 Adobe Interns will be ‘co-located hybrid’, meaning that you will be assigned to an Adobe office location but in-officescheduleswill be flexible (2-3 days per week). All interns must live in the same state, country, and within commuting distance of their assigned Adobe office so they can be on-site as needed.Interns visiting Adobe sites must follow all applicable COVID-19 health and safety protocols.
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands— everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.