OUR COMPANY

Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

THE OPPORTUNITY

Do you enjoy co-creating high-quality digital experiences for customers? Can you build a compelling vision that balances the best of what customers are asking for and what the business needs? If so, you belong on a digital user engagement team, with a change mentality, working in an organization driving transformation for our SaaS customers. As MBA Intern Product Manager, Experience Cloud Engagement at Adobe, you will be the program owner for Adobe Experience Cloud Home user engagement. You will join a collaboration of product managers, UX researchers and designers, developers, content creators, and retention marketers dedicated to building the best, friction-free digital experiences for our customers.

In this role, you'll build strong, positive relationships with team members across product segments, product & retention marketing, learning, support, and customer success to understand business needs and define the vision of a user experience that exceeds customer expectations. You will partner with business analysts, designers, product managers, and developers to define features, collect user stories and then prioritize design and development plans. The culmination of your development effort will empower you to then drive the delivery of relevant, personalized user experiences that help customers get the most out of their investment in Adobe Experience Cloud.

You will thrive in this role if you have best-in-class product management skills combined with experience in any of the following areas: websites, sophisticated enterprise product portfolios, customer communities, customer advocacy programs, digital learning platforms, user-centric product-led-growth initiatives, and user personalization.

All 2023 Adobe Interns will be ‘co-located hybrid’, meaning that you will be assigned to an Adobe office location but in-office schedules will be flexible (2-3 days per week). All interns must live in the same state, country, and within commuting distance of their assigned Adobe office so they can be on-site as needed. Interns visiting Adobe sites must follow all applicable COVID-19 health and safety protocols.

WHAT YOU'LL DO

• Be the primary contact with collaborators, starting by understanding business problems and needed outcomes and advocating for product users

• Define and champion a compelling product and program vision that teams can rally behind

• Capture, document, and prioritize business requirements

• Develop a product roadmap that fuels a prioritized development plan

• Prioritize product features and categorize them for rollout to customers

• Set targets for success and constantly review analytics for continuous improvement to user engagement and product adoption

• Plan future features, releases, and iterations, based on qualitative and quantitative data

• Communicate the good and the bad to the business

WHAT YOU NEED TO SUCCEED

• Currently enrolled in a full-time MBA program and graduating between December 2023 - June 2024

• Experience with software user's journey and customer lifecycle, SaaS products, web design, cloud application development, and/or development in marketing, eCommerce and/or customer support/success preferred

• Strong project management skills

• Excellent listener and insightful communicator

• Work well in healthy tension to challenge the status quo and inside-out thinking

• Able to make hard priority decisions and back them up with reason, data, and logic

• Speaks design language with designers, development language with developers, and business language with leadership

• Ability to influence, especially with senior-level business leaders

• Highly organized with sophisticated projects and comfortable following a process - sets the example for team norms and desired behaviors

• Business savvy and knows how to think of digital experiences as a revenue & customer advocacy driver

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $43.00 -- $54.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands— everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.