Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Overview of Adobe’s Digital Academy Program

Adobe Digital Academy is a two-part program that supports students from across the country.

Part 1: Immersive Training with General Assembly

Digital Academy scholarships provide students with web development training through trusted education partners. These education partners provide ongoing feedback on student performance, as part 2 is dependent on successful completion of Part 1.

Part 2: Internship at Adobe

Dependent on feedback from the education partner, Digital Academy students are eligible to be considered for a three-month internship program with a technical team at Adobe. They get hands-on job experience, ongoing feedback, mentorship, and peer support - high performers have the opportunity to be hired full-time.

The Opportunity

Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our large customers. They produce and deliver a prescribed set of technical services specifically crafted to help them maintain operational health, while adopting new solutions and functionality to improve their investment.

We're looking for goal-oriented people who thrive in a fast-paced team and are eager to apply their problem-solving skills to real business challenges. Each of our Customer Engineering summer interns will take on at least one individual special project related to the development and operation of our team. These could include efforts like tracking & measuring the success of our support programs, identifying and coordinating thought leadership and customer case studies, research and development of new operational approaches, or another similar project. As a team, our interns will also be exposed to leaders and teams across our business and participate with technical account managers (TAMs) to improve internal processes, complete customer facing deliverables, and be a part of the TAM day-in-the-life.

All 2024 Adobe interns will be ‘co-located hybrid. This means that interns will be assigned to an Adobe office location, but in-office schedules will be flexible and determined by team. All interns must live in the same state, country, and within commuting distance of their assigned Adobe office so they can be on-site as needed.

What You’ll Do

• Research support approaches, customer opportunities, technology capabilities, and similar data points
• Build business reporting - charts, graphs, reports on any number of projects
• Develop workflows, process documentation, recommendations around business strategy, and other knowledge assets
• Deliver at least one hallmark output related to your special project(s)
• Present findings and recommendations to Customer Engineering leaders
• Learn about how Customer Engineering (technical account management and support) fits into the equation and helps guarantee customer success at an enterprise technology company

What You Need to Succeed

• Currently enrolled in a General Assembly Immersive through Adobe’s Digital Academy program
• Ability to participate in a full-time internship between June-September
• An obsession for delivering a better customer experience
• Collaboration with diverse individuals across lines of business, functional areas, and different levels and geographies of an organization
• Orientation toward action, willingness to take initiative, and a desire to roll-up sleeves and dig deeply into a business
• Dedication to constant self-improvement and a willingness to be mentored
• Perseverance under pressure and a positive demeanor
• Sharp analytical thinking skills and intellectual curiosity
• Strong interpersonal skills (oral and written)

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $25.00 -- $30.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands— everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.