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2024 MBA Intern - Insider Community Manager

Adobe

Adobe

2024 MBA Intern - Insider Community Manager

San Francisco, CA +1 location
Internship
Paid
  • Responsibilities

    Our Company

    Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

    We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

    The Opportunity

    Adobe is passionate about creativity. Our mission is to support the creative community and to empower and enable anyone who has a story to tell or vision to share.

    We are seeking an exceptional, customer-focused MBA Summer Intern, Creative Cloud Community who has:

    • Interest in building community and how it can help to grow a business
    • A love for Adobe's products and community
    • Empathy for next gen designers, videographers, and communicators
    • Experience leading qualitative user research, usability research, or other modes of customer inquiry
    • Experience working cross-functionally to drive community strategy with product/product marketing teams
    • A grounding in analytics and knowledge of how to use data to shape community engagement and product strategy
    • Bonus: Familiarity with beta programs and early product development cycles
    • Bonus: Familiarity with CRM databases to analyze dynamic inputs

    Work closely with the Adobe Insider Community team shaping our offerings to meet creative community and Adobe product team needs! The impact of your work will be community-led development of Adobe’s products, where voice of the creative community is baked into the future of Adobe’s creative tools.

    What You'll Do

    In this role you will work across the Creative Cloud and Adobe Express community team and help with a variety of projects from creative community research to community centered product development.

    • Build insider communities to inform product roadmaps and seed advocates - Engage with inner circles of Adobe’s customers to get feedback on emerging offerings. Partner with product and marketing teams to inform roadmaps
    • Conduct user research and growth experiments to increase community and product engagement - Build a research-informed test roadmap to strengthen community funnel
    • Drive engagement with Insider Communities - Build and execute programs focused on bringing next gen creatives into Adobe’s inner circles
    • Help manage our CRM to grow active communities as needed - Manage a network of dedicated insider community members as needed

    What You'll Need to Succeed

    • Currently enrolled in a full-time MBA program and graduating between December 2024 - June 2025
    • Knowledge of Adobe community and tools and understanding of what makes great authentic Adobe community content and interactions
    • Thoughtful, supportive outlook to set the tone for community and people who are looking to build creative skills
    • Focus and persistence - ability to drive action in a complex multi-stakeholder environment
    • Flexible, start-up mentality that is willing to wear many hats
    • A background in product management, user experience research, or technical aspects of community platforms; self-starter and learner a must
    • Bonus: Experience with virtual communities (educational communities, gaming, or other creative communities a plus)

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $37.00 -- $50.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

    Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

    Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

  • Industry
    Technology
  • Locations
    San Francisco, CA • San Jose, CA
  • About Us

    Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands— everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.