COMPANY DESCRIPTION

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

JOIN VISA: A NETWORK WORKING FOR EVERYONE.

JOB DESCRIPTION

We are seeking an Associate Application Analyst intern to join our Technology organization. As a summer intern, you will take on meaningful work, engage in out-of-the-box problem solving, and participate in global case challenges and impactful initiatives. You will get the chance to work with multiple teams, systems, and products through a wide variety of data sources. From technology to business, we are looking for people who can innovate, collaborate, and bring Visa into the next level of a rapidly evolving digital marketplace.

During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer.

Job duties and responsibilities may include:

• Work in the Visa Operations Command Center along with first level monitoring teams supporting Visa’s Critical Commercial Operations services in a 24/7 environment.

• Monitor transaction flows for Web Application Programming Interface (API) alert monitors and identify improvement opportunities with alert monitors.

• Monitor traffic performance through Visa’s Datacenters for core services.

• Monitor system platform health (Infrastructure components).

• Build relationships across internal teams (Development, Product and Application and Infrastructure support teams) and act as a liaison to identify alerting opportunities and solutions.

• Identify deficiencies in current network and application monitoring tools and process and work with support organizations to correct this.

• Ability to review current alert monitors and associated queries to identify more intelligent alerting and possible actions for first level analysts to action

As a summer Intern, you will be placed in one of the technology teams at Visa and specific assignments will depend on upon your skills sets, interest, and team needs.

Basic Qualifications

• Pursuing a bachelor’s degree in Information Technology, Business, or a related field, graduating December 2023 or later

• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.

Preferred Qualifications

• Strong technical background with a working knowledge of Linux, Splunk, Grafana, Prometheus and MySQL including log analysis and constructing queries.

• Experience with Web Application Programming Interface (API).

• Familiar with production support processes such as Incident/Change/Problem management, call triaging and escalation procedures.

• Good understanding of Netcool and OperA and or Grafana monitoring tools and dashboards.

• Familiarity with Containerization (Docker, Kafka, Kubernetes).

• Understanding of Java, XML, and Webservices (Restful).

• Understand downstream and upstream application topologies.

• Basic understanding of Networking.

• Strong ability to collaborate

• Highly driven, resourceful and results oriented

• Good team player and excellent interpersonal skills

• Good analytical and problem-solving skills

• Demonstrated ability to lead and navigate through ambiguity

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $25/hr to $30/hr USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

ADDITIONAL INFORMATION

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

WORK HOURS: Varies upon the needs of the department.

TRAVEL REQUIREMENTS: This position requires travel 5-10% of the time.

MENTAL/PHYSICAL REQUIREMENTS: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

At Visa we are Powering Payments, and Uplifting People!

As the world leader in digital payments, we facilitate more than 215 billion payments transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Learn more at Visa.com