AT A GLANCE
MAJOR: Computer Science, Communications
COLLEGE OR UNIVERSITY: Missouri University of Science & Technology, University of Missouri - St. Louis
THE SPECTRUM INTERNSHIP EXPERIENCE
You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp.
Our internships are designed to provide:
Paid, full-time internship experience that offers exposure to real-word business.
Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
First-rate, hands-on experience in the telecommunications industry.
Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.
WHAT YOU CAN EXPECT IN THIS ROLE
As a Spectrum Intern, you'll be essential to two teams - your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on June 1, webinars, community service, cross-functional project, and final presentations.
Internship responsibilities may include:
Ensure quality of software developed in-house.
Work on back office systems used to track and distribute work items, multi-channel customer communication platforms including SMS, email, Mobile Push, and interactive voice (UCC) to engage customers transactionally in an effort to proactively address their needs
HERE'S WHAT IT TAKES TO GET STARTED
Skills and experience required for this role include:
Ability to travel locally to Spectrum Intern development events and activities throughout the program
Ability to work 100% in office
Advanced Excel skills
Ability to analyze and assist in resolving defects
Oral and written skills
Organizational skills
Problem solving skills
Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access
Project and time management skills
Works well in a team environment
Works well independently
Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.