AT A GLANCE

• You're a motivated rising junior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:

  • Technical Writing
  • Instructional Design
  • English
  • Business
  • Data Analytics/Science

• This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It's a full-time, 10-week commitment from JUNE 1, 2022 through AUGUST 5, 2022.

• Benefits include professional development sessions, networking opportunities, and mentorship.

THE SPECTRUM INTERNSHIP EXPERIENCE

You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Our internships are designed to provide:

• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
• First-rate, hands-on experience in the telecommunications industry.
• Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.

WHAT YOU CAN EXPECT IN THIS ROLE

As a Spectrum Intern, you'll be essential to two teams - your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on June 1, webinars, community service, cross-functional project, and final presentations. Internship responsibilities may include

• Works within the Business Intelligence department within the Reporting Services group.
• This team is responsible for the reporting platform (MicroStrategy/Tableau) and associated standards reports must meet (design and performance).
• Role is to improve the documentation of internal processes and improve user-facing documentation to increase adoption of new/advanced platform features and reduce the reliance on community knowledge.
• Interview and elicit process and software feature/functionality from existing experts.
• Document existing internal platform administration and support processes
• Document existing and upcoming software features and functionality, primarily of the MicroStrategy BI platform.
• Create end-user training and how-to material to instruct users of the reporting platform how to be on-boarded, use the system.
• Create and/or edit training videos (recorded conference calls) to trim them for long-term training reference.
• Create templates for internal wiki pages, word documents, and PowerPoint to ensure consistency.

HERE'S WHAT IT TAKES TO GET STARTED

Required qualifications

• Must be currently enrolled in an accredited College or University completing a Bachelor's Degree or Advanced Degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum Intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred qualifications

• Strong command of English language and ability to clearly document/convey instruction.
• General familiarity with the role of databases, web technology, and general IT technical terms.
• Familiarity with business process definition and documenting workflows (step-by-step systems or process documentation).
• Passion for page design: fonts, layout, color, readability, impactful media.
• Preferred: experience editing videos, experience creating custom graphics, experience with BPMN, motion design, experience with SQL, experience with BI tools (Tableau, Data Studio, PowerBI, MicroStrategy), experience with data prep/wrangling tools.

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Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.