AT A GLANCE

• You're a motivated rising junior or senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:

  • Accounting
  • Finance
  • Business Information Systems

• This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It's a full-time, 10-week commitment from JUNE 1, 2022 through AUGUST 5, 2022.

• Benefits include professional development sessions, networking opportunities, and mentorship.

THE SPECTRUM INTERNSHIP EXPERIENCE

You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp.

Our internships are designed to provide:

• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
• First-rate, hands-on experience in the telecommunications industry.
• Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.

WHAT YOU CAN EXPECT IN THIS ROLE

As a Spectrum Intern, you'll be essential to two teams - your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on June 1, webinars, community service, cross-functional project, and final presentations.

Internship responsibilities may include:

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Supports the Business Planning Systems team with the creation of Oracle Planning forms and Reporting.
• Interpret data and analyze results using statistical techniques, and provide ongoing reports.
• Acquire data from primary or secondary data sources for use in analysis and trending.
• Identify, analyze and interpret trends or patterns in complex data sets.
• Produce ad hoc reports to answer business questions quickly and thoroughly. Create reports and data driven presentations.
• Work closely with management to prioritize business and information needs.
• Investigate and perform root cause analysis.
• Define, document, implement and track process flows for all processes, procedures, and policies for the department.
• Interact with cross-functional teams to ensure business processes and rules are aligned, adjusting documentation accordingly.
• Document processes using appropriate documentation tools, such as Microsoft Word, Visio, etc.
• Document and help design the business processes supporting strategic Charter technology and product initiatives.
• Interact with internal teams to ensure systems/tools are in accordance with business processes and rules; adjust systems/documentation accordingly.
• Perform a cross-functional role to facilitate business process changes with stakeholders in other departments; work with stakeholders to support the integration of new products and services, regulatory requirements, tools, technologies and markets into existing operations.
• Participate in process requirements, planning and validation through operational testing to ensure plan changes meet business sponsor needs.
• Support testing and roll out of all projects/process improvements that impact the department.
• Understand policies, procedures and practices for analysis of business performance and impact.
• Perform other duties as requested by management.

Required

• Must be currently enrolled in an accredited College or University completing a Bachelor's Degree or Advanced Degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum Intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred

• Ability to read, write, speak and understand English
• Knowledge of database/reporting systems (SQL, Oracle, etc)
• Strong written and verbal communication and presentation skills
• Ability to self-train and pick up new skills quickly
• Proficient use of PC software applications (Access, Excel and PowerPoint)
• Ability to create and maintain spreadsheets
• Commitment to quality service through appropriate follow through, urgency and persistence
• Strong analytical skills and the ability to present information in an understandable format

Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.