Company Overview

Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.

This position is eligible to work in a hybrid work model (combination of in-office and remote days).

At a Glance

• You’re a motivated rising senior with a 3.0 GPA or higher seeking a bachelor’s degree in one of the following areas listed below from an accredited college or university:
  • Business Administration
• This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It’s a full-time, 10-week commitment from May 29, 2024, through August 2, 2024.
• Benefits include professional development sessions, networking opportunities, and mentorship.

The Spectrum Internship Experience

You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the 2023 Top 100 Internship Programs in the United States by WayUp and Yello.

Our internships are designed to provide:

• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
• First-rate, hands-on experience in the telecommunications industry.
• Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.

What you can expect in this role

As a Spectrum Intern, you’ll be essential to two teams — your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 29, webinars, community service, cross-functional project, and final presentations.

This position is responsible for analyzing business operations and recommending solutions to align individual business functions with Spectrum Mobile organizational goals. Determines user needs and requirements and recommends ways to improve process and systems. This role requires understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. Identifies, documents, reports and tracks issues and defects that do not support peak Customer Experience. Supports the process of translating business needs into formal technical requirement deliverables. This position can collaborate with one or several business units or functions

Internship responsibilities may include:

• Identify and develop customer and stakeholder journeys, processes, flows.
• Compile and summarize results of new product testing, root cause analysis, and recommended next steps.
• Define and document process, KPIs, best practices and measures that are aligned with Spectrum Mobile’s organizational goals.
• Work with business stakeholders analyze business operations and recommend solutions to align individual business functions with organizational goals
• Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning
• Compile, analyze, interpret, and present data related to current and future operation
• Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes
• Develop project estimates by identifying phases and elements, personnel requirements, and costs
• Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis
• May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology
• Perform other duties as requested

Here’s what it takes to get started

Required qualifications

• Must be enrolled in an accredited College or University graduating with a bachelor’s degree between December 2024 - May 2025
• Must have at least a 3.0 GPA or greater in current program
• Authorization to work in the U.S. without restrictions or need for Charter Sponsorship
• Ability to travel locally to Spectrum Intern development events and activities throughout the program

Preferred qualifications

• Ability to work in a team environment
• Oral and written skills
• Organizational skills
• Problem solving abilities
• Proficient in Software including Adobe, Microsoft Excel, and Microsoft Word
• Computer programming and systems. Networking. Computer Science.
• Ability to read, write, speak and understand English
• Ability to prioritize and organize effectively
• Ability to work independently, as well as in a collaborative and dynamic team environment
• Ability to handle multiple projects and priorities
• Ability to analyze and interpret data
• Ability to quickly identify business problems/opportunities
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to manage multiple projects at one time
• Ability to prioritize and organize effectively
• Excellent knowledge of software applications such as Word, Excel, etc.

GGN100 2023-21407 2023

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The pay for this position has a salary range of $22.00 to $24.30. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Spectrum’s connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives however, wherever and whenever they want. And with our first-of-its-kind Customer Commitment and 24/7 U.S.-based customer support, we put our customers first and are always available if they need us.