DESCRIPTION The Analyst Relations at TTEC is a key member TTEC's Marketing team and tactically positioned to partner with cross-functional and senior leaders to communicate TTEC's vision, strategy, and market differentiation as a leading Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands. Responsibilities:

• Manage analyst requests for information (RFIs), surveys, customer reference requests, regular analyst briefings and analyst presentations.
• Collaborate across the organization to define Analyst Relations goals, measure progress against those goals and communicate results/outcomes to key internal and external stakeholders.
• Continuously manage AR relationships including vendor contracts, analyst interactions/activities and identify opportunities to improve relationships with leading and ascending analyst relations firms.
• Ideally bring experience and a successful track record of participation in major analyst research with analyst firms like Gartner, Forrester, Everest, IDC, Omdia, ISG, Nelson-Hall, HfS, Frost & Sullivan among others.
• Prioritize multiple tasks effectively and perform a variety of deadline driven projects.
• Maintain various internal calendars and tracking documents.
• Consistently seek out opportunities to leverage technology and implement best practices to reduce time and organizational burden to respond to analyst RFIs and inquiries.
• Assist with internal requests for analyst research and information.
• Assist with project management of licensed research promotions in partnership with PR, Design, Digital, and Demand Gen teams.
• Support media relations strategy and influencer outreach, as needed.

Qualifications:

• Minimum of a bachelor's degree in Marketing Communications, Public Relations and/or Finance
• Master's degree a plus.
• Minimum of three years analyst, public and/or investor relations roles.
• 2 to 5 years of professional experience within leading global technology-enabled business and professional service organizations - strong preference toward publicly traded companies.
• Excellent verbal and written communication skills
• Ability to work in a small team environment, but also work effectively with all cross-organizational functions
• Ability to adapt to changing priorities and business needs.
• Demonstrated success working in a highly collaborative environment, managing relationships at all levels (externally with advisors, influencers, and internally.
• Strong interpersonal and relationship-building skills, organizational and prioritization skills, as well as excellent written and verbal communication skills.
• Proficient across all Microsoft Office Suite products, with advanced Excel and PowerPoint skills.
• Self-directed, motivated, and comfortable developing and implementing new processes.
• Keen focus on measuring and communication analyst relations ROI.

COMPENSATION AND BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $53,000-$84,000. Actual compensation offer to a candidate may vary based upon geographic location, work experience, education and/or skill levels. This position is eligible to participate in an annual incentive program. Benefits available to eligible employees include the following:

• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. NOTICE TO EXTERNAL RECRUITERS AND RECRUITMENT AGENCIES: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC

Pull back the curtain of some of the world's most iconic brands and you'll find the people and technology of TTEC, a Customer Experience Software as a service (CXSaaS) company. We're the friendly faces and advanced technology solutions at the heart of the customer experience. Our purpose is to bring a personal touch (digital or human) to every interaction you have with your favorite brands.