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Data Analyst, Professional Standards Training

Learn more about T-Mobile
T-Mobile

T-Mobile

Data Analyst, Professional Standards Training

Bellevue, WA
Full Time
Paid
  • Responsibilities

    The Professional Standards Training team champions the culture of ethical leadership at T-Mobile and we're looking for a data-driven go-getter to help us get to the next level. We train the company on all aspects of ethical behavior, from managing biases and speaking up, to information security and avoiding conflicts of interest. You will help us tell the learning story by developing dashboards and reporting KPIs on training effectiveness and pioneer predictive analytics to change behaviors for the better. You will also be maintaining operational excellence by managing training assignments in our Cornerstone learning management system to over 100,000 learners.

    About you: you love working with data all day long. You hate dirty data and will stop at nothing to ensure data integrity. You streamline processes and champion clarity. And you know how to present data in a way that changes hearts and minds.

    T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, multi-talented self starters who are ready to go go go... And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.

    RESPONSIBILITIES

    • Build training effectiveness dashboards and reports using data such as employee engagement data, misconduct reporting data, and training interaction data to analyze the impact training has on employee behaviors
    • Perform sentiment analysis, create predictive analytics, and data modeling to drive behavior change
    • Run ad-hoc reports and create visualizations in excel and Tableau
    • Perform Cornerstone LMS administrator functions such as training assignment and modifications.
    • Project manage training refreshes
  • Qualifications
    • Must have experience:
      • Proficiency building dashboards in Tableau
      • BS In CS or related field
      • Using R and Alteryx (or similar tools) to clean, model, and configure data workflows
    • Nice to haves:
      • Certification in Excel VBA, Tableau, PowerBI
      • Master's degree in a technical field preferred
      • Project management experience
      • Experience administering a learning management system, Cornerstone preferred

    MINIMUM QUALIFICATIONS

    • BS in Computer Science or related technical field
    • Legally authorized to work in the US
    • 18 years of age

    COMPANY PROFILE As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com Applicant Privacy Policy We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Policy. EOE STATEMENT We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

  • Industry
    Telecommunications
  • About Us

    As America's Un-carrier®, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.