JOB SUMMARY

Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience

• Responsible for meeting and exceeding budgeted sales goals

• Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned

• Recruit, interview, hire and train Direct Sales staff

• Support of Direct Sales staff will consist of approximately 70% field work and 30% office work

• Communicate territory assignments to residential sales representatives

• Monitor the payroll process and ensure timely and accurate approval of all commissions payment

• Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

• Assist with budget preparation and provide input on marketing issues and sales offers

• Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

• Ability to read, write, speak and understand English

• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

• Ability to work outside for extended periods in any season and/or during inclement weather

• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

• Must be able to work evenings and weekends

• Occasionally required to work overtime as the business needs dictate

• Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS

• Knowledge of Direct Sales practices

• Experience with consumer education of products and services

• Knowledge of cable or telecommunications services

• Related Work Experience

• Field and Office environment

• Outside field environment with exposure to inclement weather

• Travel as required

Physical Requirements

• Vision ability: close vision, peripheral vision, and ability to adjust focus

Mental Requirements

• Ability to complete documentation accurately

• Retirement savings/401K - Charter will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay

• Unlimited Mileage Reimbursement - No limit compensation for miles driven while on the job

• Tuition Reimbursement - Earn your degree with our education assistance tuition reimbursement program available to all eligible associates

• Paid Time Off - Paid vacation, sick time and holidays/personal days

• Health & Welfare - Medical/Prescription Drug, Dental and Vision

• FREE CABLE!

Spectrum is the leading broadband and video company in the U.S. and fastest growing mobile provider in our footprint across 45 states. We’re building the Spectrum Fiber Broadband Network that powers how America works, learns, streams and connects. From our advanced Voice, Video and Mobile services to the technology solutions that drive businesses forward, we’re connecting people to what matters most.