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Employee Relations Intern

Learn more about Spectrum
Spectrum

Spectrum

Employee Relations Intern

Charlotte, NC
Internship
Paid
  • Responsibilities

    Charter Communications is currently seeking an Intern for our Employee Relations Department. The role is a part-time (12-20 hours per week) intern position supporting the ER leadership team with the overall objectives of the group in various aspects of Open Door investigations management and reporting. The responsibilities include assisting with the case intake, assignment and closure processes, data entry into EthicsPoint, conducting weekly audits of case files and outcomes, preparing Excel reports/pivot tables and presentations, assisting with implementation and testing of a new case management system, partnering with the Legal team on research requests and assisting with special projects upon request.

    Internship Details:

    • This is a paid Internship

    • We ask for 12-20 hours per week, but will be flexible as needed with school activities

    • Must have at least a 3.0 GPA or greater

    • You must currently be enrolled in an educational institution

    Responsibilities:

    • Case intake and assignments

    • Process case closures

    • Enter assignment and closure data in EthicsPoint

    • Conduct regular audits of ER case outcomes to reconcile with EthicsPoint records

    • Conduct weekly audits of case files

    • Prepare Excel reports and pivot tables

    • Assist with new case management system implementation and testing

    • Assist Directors and Business Manager with special projects upon request

    • Research ER case data for Legal partners and provide appropriate files upon request

    • Enter ad hoc ticket requests for team

    • Schedule/assist with investigation interviews

    • Pull data for investigations

    • Assist with putting together training materials/presentations

    • Assist Regulatory Compliance team with special projects, as needed

    Requirements:

    • Working towards a degree in Human Resources, Business Management

    • Proficient in Excel, Word, Outlook, PowerPoint

    • Must practice good judgment, discretion and confidentiality

  • Industry
    Telecommunications
  • Fun Fact
    Spectrum Scholars launched in 2020 and awards $400,000 in scholarships to eligible college students.
  • About Us

    Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.