IP Video Control Tier 4 Operations Intern (Hybrid)
THIS POSITION IS ELIGIBLE TO WORK IN A HYBRID WORK MODEL (COMBINATION OF IN-OFFICE AND REMOTE DAYS).
THE PROGRAM
The 2023 Network Operations Intern Program is open for dedicated and hardworking students. The goal of the Network Operations Intern Program is to provide current students with exposure to a real-life network operation setting, while giving them the opportunity to learn about our industry. Spectrum provides an atmosphere that is intended to broaden an entry level candidate’s professional understanding while promoting self-confidence, accomplishment, and career development.
The program is 10 weeks in length and will run from: JUNE 5TH, 2023, THROUGH AUGUST 11TH, 2023.
JOB SCOPE
The IP Video Control Tier 4 Operations Intern will primarily focus on operational performance data analysis with intent to quickly address issues, identify improvement opportunities & deploy automation solutions to address without human intervention.
DUTIES AND RESPONSBILITIEIS
Daily review of production issues and data collection
Work with Sr Engineers to address all ongoing production impairments and alarms and document fix actions
Identify performance trends & outage drivers utilizing analytics technologies
Work with Sr Engineers to determine key performance focus areas
Determine automation design options
Present problem statements & design options to automate
Work with Sr Engineers to deploy automation solutions
Document solution & supporting processes
Provide team overview & training as needed
BASIC / MINIMUM QUALIFICATIONS
Currently pursuing a Bachelor’s, Master’s or business degree from an accredited four-year college or university
Minimum 3.0 cumulative GPA required
Ability to & interest in quickly learning appropriate level of IP Video Control technology with intent of applying learned skills to drive operational efficiencies through data analytics & automations
Knowledge of data analytics / automations methodologies & available tools to support
Presentation skills & working experience with Microsoft Suite (Excel, Powerpoint, Word)
PREFERRED QUALIFICATIONS
UNDERSTANDING AND / OR WORKING EXPERIENCE WITH MULTIPLE ANALYTICS TECHNOLOGIES
Real Time Analytics (Datadog, Instana, Kibana, Grafana)
Predictive Analytics
Data Structures
Cloud Computing
Databases (ex. SQL, mySQL)
Splunk
UNDERSTANDING AND / OR WORKING EXPERIENCE WITH MULTIPLE AUTOMATIONS TECHNOLOGIES
Scripting & Development tools (Shell Script, Python, Chef, GIT)
Ansible (Redhat)
VMWare
Kubernetes and / or Containerization
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $0.00 TO $0.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.