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Lead Retail Consultant - (Tacoma, WA)

Sprint

Sprint

Lead Retail Consultant - (Tacoma, WA)

Tacoma, WA
Full Time
Paid
  • Responsibilities

    2020 Companies has been contracted on behalf of Sprint to directly hire Lead Retail Consultants who will offer cutting-edge wireless phones and service in your neighborhood. We are seeking Part Time and Full-Time Entry-Level Lead Retail Sales Consultants.

    Sprint's philosophy is "better together." That applies to Sprint, its customers, and to you!.

    As a Lead Sprint Retail Consultant, you are the leader of the Sprint Store, providing the training and tools to ensure Retail Consultants are a one-stop tech shop. When customers are lost in endless tech options, the Retail Consultants are their guide. They will listen to the customers' needs and seek out the perfect solution. You see opportunities to help every Consultant and customer and you take them, without hesitation. Together, we will get things done and have fun doing it.

    This is the perfect opportunity for recent grads to build their resume, gain professional skills and earn a fair salary. Successful candidates are very driven with an out-going personality; if you can talk to people, then you can sell Sprint.

    A Sprint Retail Consultant:

    • Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment

    • Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand

    • Meets or exceed key performance objectives that include sales and customer satisfaction goals

    • Makes certain accurate customer account set-up so they are ready to use when leaving the store

    • Identifies the right solutions to customer billing, technical and or account issues

    • Completes all courses in your curriculum path with the required times frames

    • Complies with all operational policies and procedures including the Sprint Code of Conduct

    *Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.

  • Qualifications
    • High School diploma or equivalent

    • Six months retail sales or related experience

    Preferred Qualifications:

    • Candidates with Spanish conversational skills are encouraged to post for this position
  • Industry
    Telecommunications
  • About Us

    Sprint offers a comprehensive range of wireless and wireline communication services bringing the freedom of mobility to consumer, business and government users. Sprint utilizes its expertise and approachability to act as a partner for small businesses, and by the end of 2013, has served more than 54 million customers.

    Sprint was rated No. 1 among all national carriers by The American Customer Satisfaction Index in customer satisfaction and most improved, across all 47 industries, during the last four years.